MAKE A CAREER MOVE Game Plan

At Mount Airy Casino Resort, we value our employees and are always offering great career opportunities. As a direct reflection of who we are, employees are expected to live up to the high level of standards we set for ourselves, as an industry based on customer satisfaction. We do our best to provide employees with a quality work environment and treat each and every one with respect and care. It's our mission to provide everyone that walks through our doors with the best experience possible, including our employees.

Click on the job listing to view the descriptions and to apply for the position.

 


FINANCE/ACCOUNTING
Cage Cashier-New Hiring Rates
Responsible for handling transactions with both internal and external customer involving a variety of cash and cash equivalents. Exchange coins and tickets for cash and to make change for customers as necessary; Assist Slot dept. with payout of jackpots; Balance banks on daily basis; Conduct transactions with guests; Cash personal checks utilizing check guaranteeing service; Maintain, fill and service Ticket Redemption Units; Must be flexible to work varied hours; Knowledge/operational skills of coin counter and currency counters preferred; Must be able to operate office equipment and 10-key calculators; Must be able to stand up to 8 hours per shift; Min. 18 yrs. of age; HS Diploma/GED required; One (1) year retail cashier or money handling and customer service experience preferred; Must be approved for and maintain a PA Gaming License. 
Cash Services Representative
THIS IS NOT A MACR POSITION.  CONTACT INFO BELOW:Contact for position: email: joe.franklin@cashservicecenters.com  call: 504-214-2461Essential Duties and Responsibilities:Maintains and reconciles a cash drawer, and secures cash, checks, forms, and other related inventory.Consistently provides prompt, friendly and courteous service to guests, maintains constant awareness of services offered by Cash Service Centers.Ensures security is maintained of cash drawer and all monetary instruments.Cashes checks for guests in accordance with established procedures.Performs cash advances in accordance with established procedures.Exchanges cash for guests in adherence with established procedures.Operates a 10-key calculator.Performs bank paperwork/deposits and transfers funds with casino Main Bank.Performs all other duties as assigned.
Count Team Associate-4AM Start-Part Time
This position requires a person to be in at 4:00 AM.  Only serious applicants please.Responsible for actively participating in the Slot drop,counting and verifying all gaming revenue;  Perform the collection and count of soft drop for slot machines with the focus on accuracy; Accurately count slot drop and reconcile paperwork to the system reports for cash and gaming voucher transactions; Report any discrepancies to the Income Audit Department; Responsible for operating cash counting equipment; Hours are determined by 24-hour schedule; Min. 18 yrs. of age; HS Diploma/GED required; Previous cash handling experience preferred; Part- time hours;  Adept with mechanical devices preferred. Must  be approved for and maintain a PA Gaming license. Must be available 4AM - 12PM
Warehouse Clerk
 Position Overview: The Warehouse Clerk ensures that all requisitions are completed as prescribed from Mount Airy Casino Resort’s specifications while following procedures and requirements; Keeps the storeroom/warehouse neat, clean and organized at all times; Reports back to supervisor/manager proper par levels of all products stored while keeping with Internal Control Standards and company goals & objectives.   Essential Job Functions: ·         Fill and issue general requisitions for the authorized outlets so all stock will be complete at each outlet and advises supervisor of items that are low or out of stock so that they can be reordered. Posting shortages from requisitions. Keep track of all requisitions and orders. Report any unfilled requisitions as to what item and how much to the Warehouse Supervisor. ·          All boxes are to be stored with the label showing so that dates can be checked. Damaged goods should be documented accordingly. ·          Maintain regular sanitation standards & cleanliness of all General areas within the Warehouse storerooms. ·         Monitor and ensure compliance with all Mount Airy Casino Resort storeroom- operating procedures. ·         Checks each item on the invoice against the applicable Mount Airy Casino Resort document, weighing, counting verifying prices on each item and checking these against specifications to verify accuracy of delivery. ·         Maintain orderly upkeep of goods stored on shelves. All crates are to be stored with the labels showing so that dates can be checked. All cases are to be stored together. All broken cases are to be checked and put on shelves. ·         Assist in conducting  daily and month-end inventories. ·         Operating a fork lift and other job essential machinery ·         Enters all non-edible merchandise on a warehouse record, noting purchase order number, shortages and all other required information so all merchandise is accounted for. ·         Assist in the distribution of all in-house packages: involves transportation of heavy goods. ·         Provides exceptional customer service internal/external and communications at all times. Maintains a professional work environment with other working associates. ·         Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. ·         Perform other duties as requested, such as cleaning up unexpected spills or special guest requests and attend all necessary training. ·          Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Employees may be required to work varying schedules to reflect the business needs of the Mount Airy Casino Resort. Hours are determined by 24-hour schedule.   Essential Requirements: ·         Must be a minimum of 18 years of age or older upon employment. ·         Must have a valid Driver’s license ·         Education: High School diploma or equivalent preferred, training or experience that provides the required knowledge, skills and abilities. ·         Experience: Minimum two year storeroom/warehouse experience required. ·         Prior inventory experience preferred ·         Basic mathematical skills necessary to track and receive specific volumes of deliveries.   ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  ·         Must be able to stand, walk, and move through all areas of the casino. ·         Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. ·          Ability to lift and carry (Min 40 lbs. required), or otherwise, move or push goods on a hand cart/truck .Operate a floor jack, hand truck and scales. ·          Computer knowledge helpful.   Other Skills/Abilities: ·         Ability to work independently and react to different levels of urgency. ·         Ability to read, write and speak the English language sufficient to complete the forms and inventories, and communicate with co-workers and purveyors. 

ADMINISTRATION
Human Resources Administrative Assistant
Position Overview:*This is a Part Time Position*  The HR Administrative Assistant provides administrative support to the Human Resources function.   This position is responsible for all front desk receptionist duties as well as daily HR related responsibilities to include: record keeping, file maintenance, answering basic employee or applicant questions, including filtering of issues/questions to the appropriate HR professional. All duties are to be performed within the guidelines of Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Essential Job Functions: ·         Provides administrative support to the Human Resources Department (answering phones, greeting walk-ins, filing of documents created through their role/task, mail, purchase requests, and clerical functions). ·         Back-up to Employment/HRIS Specialist for the creation of applicant accounts/username and passwords, certifying applications and submitting completed electronic applications via Slots Link. ·         Back-up to Employment/HRIS specialist for processing Gaming, Non-Gaming, G2 and Key Licenses as well as status follow-up to resolve any problems that may arise. ·         Answers phones using appropriate customer service skills. ·         Greets guests, employees, and applicants with a welcoming, helpful attitude, every person, every interaction. ·         Learns and provides responses for basic employee and/or applicant questions, or directs to appropriate HR professional for higher level issues and inquiries. ·         Provides guidance to applicants with on-line employment and license application systems. ·         Assists with preparing material for new hire orientations. ·         Provides data entry for employee changes, transfers, terminations, etc. ·         Back-up to the HRIS Specialist for new hire data entry. ·         Maintains office supplies and puts through requests as needed using on-line purchasing system. ·         Provides support for special events and facility programs. ·         Promotes positive guest, employee and public relations at all times. ·         Meets attendance guidelines and adheres to regulatory, departmental and company policies. ·         NHO Paperwork to be sorted and then filed. PAF and benefit information to Benefit Specialist. ·         Auto Data to be added to Infinium after orientation, and document filed. ·         Send weekly emailed Termination Report to field. ·         Collect, copy, log and shred all terminated ID’s in binder. ·         Prepare and coordinate for Human Resource Audits when applicable. ·         Performs other duties and special projects as assigned by the EDHR and/or HR Manager.   Essential Requirements: ·         Must be able to perform each of the essential functions and responsibilities satisfactorily. ·         Must be a minimum 18 years of age or older upon employment. ·         Must be able to be approved for and maintain a valid gaming license as required by the Pennsylvania Gaming Control Board ·         High School Diploma or equivalent required. ·         A minimum of 2 years of clerical experience required. ·         Proficient computer/PC skills, including Microsoft Office. ·         Possesses excellent customer service, organizational, communication and multi-tasking skills. ·         Possesses strong interpersonal qualities. ·         Flexible to work any scheduled shifts and/or days, including weekends and holidays.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper state of mind to work under pressure in a fast-paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.   Other Skills/Abilities: ·         Must be able to handle exposure to areas where smoking is permitted. ·         Must be able to speak, read, write and understand English.  Must have oral and aural acuity and ability to respond to cues. ·         English/Spanish bilingual preferred.
Human Resources Coordinator
Position Overview: The Human Resource Coordinator will be responsible for administering the new hire processes.    All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Essential Job Functions: ·         Creates new hire folders and conducts new hire processing including drug screen, new hire paperwork and uniform fittings.  ·         Schedules and coordinates processing and orientation with employee. ·         Communicates start dates (orientation attendance date) to security, surveillance and hiring managers to ensure appropriate access and to confirm orientation hours for payroll purposes. ·         Coordinates in-house logistics and services related to orientation.  ·         Prepares new hire orientation packets.  ·         Creates photo ID and name/access tags, assigns parking permits and wardrobe padlocks. ·         Processes I-9 forms, tracks expired documents and maintains active and termination binders. ·         Enters personnel data into HRIS system for new hires. ·         Updates changes to Infinium as they occur. ·         Orders product(s) necessary for the department to perform ·         Runs Infinium reports, and updates team. ·         Manages  compliance requests from Director of Training ·         Provides administrative support to the HR Department. ·         Promotes positive guest, employee and public relations at all times. ·         Responsible for the quality, consistency and presentation of all products and services. ·         Assists in other projects and handles job tasks as deemed appropriate. ·         Works on and achieves professional goals administered. ·         Meets attendance guidelines and adheres to regulatory, departmental and company policies.   Essential Requirements: ·         Must be able to perform each of the essential functions and responsibilities satisfactorily. ·         Must be a minimum of 18 years of age or older upon employment. ·         High School Diploma or equivalent required. Some College or vocational training preferred. ·         One to two years in the gaming industry preferred. ·         Strong organizational and leadership qualities, interpersonal skills and dedicated commitment to excellence. ·         Must have the ability to deal effectively and interact well with the employees throughout all levels of the Mount Airy Resort Casino. ·         Must be able to be approved for and maintain a valid gaming license as required by the Pennsylvania Gaming Control Board. ·         Must demonstrate leadership, fairness and sensibility to the customers and employees. ·         Proficient computer/PC skills, including Microsoft Office. ·         Possesses excellent customer service, organizational, communication and multi-tasking skills. ·         Flexible to work any scheduled shifts and/or days, including weekends and holidays when necessary. ·         Ability to perform basic calculations.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.   Other Skills/Abilities: ·         Must be able to handle exposure to areas where smoking is permitted. ·         Must be able to speak, read, write and understand English.  Must have oral and aural acuity and ability to respond to cues.

FOOD & BEVERAGE
Banquet Server
JOB OVERVIEW: This is an on-call position, which provides fast and courteous service of food and beverages to guests and ensures quality of food and beverage presentation per established standards.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. KEY DUTIES: Promptly greets guest at assigned tables and take beverage order. Clear away soiled dishes on an ongoing basis and replace flatware as needed. Returns to each assigned table periodically to ascertain whether additional items are desired. Requires having a basic knowledge composition of food and beverage menu items, daily specials and proper placing procedures. Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Prepare beverages for service to guests and present food according to established health and presentation standards. Clear and clean tables in a prompt and efficient manner.  Clean and/or wipe down tables and resets table after guest leaves table. Perform side-work, and any other opening or closing duties as required.  Ensure that wait staff stations are clean and maintained throughout shift. Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.     May assist with other duties as assigned.   Qualifications and Requirements: Minimum:  Basic reading and writing; Food service experience with general knowledge of restaurant operations; high school diploma or its equivalency required. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds. Moving about the Banquet area and the kitchen. Handling objects; plates, trays, glasses, etc. Bending, stooping, and kneeling.   Other: Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. Reading and writing abilities are utilized often when taking orders, completing paperwork, etc. Basic math skills are frequently used when handling cash and credit. May be required to work nights, weekends, and/or holidays. Must be able to handle exposure to areas where smoking is permitted.Must be able to speak, read, write and understand English.  Must have oral and aural acuity and ability to respond to cues.   Employment is contingent upon a favorable outcome of a background investigation and drug screening. ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods.Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting. 
Bartender
*Looking for seasoned bartenders who have high volume experience* Job Summary: The Bartender/Front will provide friendly, excellent service to every customer who approaches the bar while preparing and pouring drinks for customers and beverage servers.  The bartender will prepare drinks with proper portions and ingredients.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. Essential Functions and Responsibilities: 1.       Prepare drinks with proper portions and ingredients. 2.       Mix drinks and collect payment from guests. 3.       Count bank at the beginning of shift to verify necessary amounts.  Count bank at the end of shift, separating room charges and comp tickets, completing paperwork.  Requires mathematical skills and writing ability. 4.       Ability to take beverage orders from customers of the bar requires ability to communicate clearly in English. 5.       Clean bar area including wiping down bar and picking up trash.  Restock supplies during slow periods, including lifting, bending, and reaching. 6.       Lift bar top to enter/leave bar work area (approximately 15lbs) or bending under to access area behind bar. 7.       Must be able to work within a narrow space – approx. 4.5 ft. wide behind bar. 8.       Address guests with a pleasant nature at all times 9.       Acquire knowledge of the casino layout and the ability to give proper directions. 10.   Punch time clock at beginning and end of shift, and sign in and out   Other Responsibilities: 1.    Operating dishwasher to clean glasses and storing when clean. 2.    Prepare garnishes at end of shift as well as when needed; may include cutting/ slicing fruit and similar duties.  3.    Carrying glass racks which are approximately 10–15 lbs. each. 4.    Keeping bar stocked; beer, liquors, wines, etc., includes lifting, bending and reaching.   Qualifications/Requirements: To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: 1.    Must be a minimum of 18 years of age or older upon employment. 2.    High school diploma or its equivalency required. 3.    Two years previous beverage experience required. 4.    Previous customer service experience preferred. 5.    Knowledge of operating a cash register. 6.    Ability to operate the following equipment:  juice guns, cutting boards, soda guns, ice machines, shot glasses, mixers, pourers, knives, coffee machines, non-alcoholic frozen drink machines, ice tea machines and other necessary equipment.   Language Skills and Reasoning Ability: 1.    Must possess excellent communication skills. 2.    Ability to write routine correspondence and to speak effectively to the public. 3.    Employees and customers. 4.    Must have the ability to deal effectively and interact well with the customers and employees. 5.    Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.   Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderately loud.  When on the casino floor, the noise levels increase to loud.  Must be able to work in an environment where smoking is permitted. 1.    Must be able to stand, walk, and move through all areas of the casino. 2.    Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. 3.    Ability to lift up to 75 pounds, bend, pull, carry beverage stock to and from refrigerators and cabinets.   Other: ·       Must be able to be approved for and maintain a valid non-gaming license. ·       Must be able to read, write, speak and understand English.  Must be able to respond to visual and aural cues. ·       Work nights, weekends and holidays as required. ·       Employment is contingent upon a favorable outcome of a background investigation and drug screening.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.
Bartender - Golf Course - Seasonal
Position to begin working early March 2019.  The Bartender – Golf Course will provide friendly, excellent service while preparing and pouring drinks for customers and beverage cart attendants.  The bartender will prepare drinks with proper portions and ingredients.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives.Prepare drinks with proper portions and ingredients.Mix drinks and collect payment from guests.Count bank at the beginning of shift to verify necessary amounts.  Count bank at the end of shift, separating room charges and comp tickets, completing paperwork.  Requires mathematical skills and writing ability.Ability to take beverage orders from customers of the bar requires ability to communicate clearly in English.Clean bar area including wiping down bar and picking up trash.  Restock supplies during slow periods, including lifting, bending, and reaching.Takes customer food orders and provides them to the Cook on duty.Prepares drinks and snack items and ensuring good product conditions are maintained. Performs cashiering tasks, i.e., ringing up orders, cash/credit transactions.Understands and responds to internal customer’s needs.Prepares, maintains and services the outside dining area.Communicates in a friendly, respectful and understandable manner. Meets expected service delivery times as defined by department’s service standards or as required by receiver of service or goods. Lift bar top to enter/leave bar work area (approximately 15lbs) or bending under to access area behind bar.Must be able to work within a narrow space – approx. 4.5 ft. wide behind bar.Address guests with a pleasant nature at all timesAcquire knowledge of the layout of the casino and golf course facilities and the ability to give proper directions.Punch time clock at beginning and end of shift, and sign in and out
Bartender-Wet Pool
Qualified candidate must have outgoing, friendly personality and a cheerful accommodating disposition while providing exceptional customer service to all patrons and communicate in a pleasant, friendly, and professional manner at all times; Responsibilities include serving and mixing alcoholic and non-alcoholic drinks to guests and servers in accordance to specifications set forth by the Venue in a courteous and timely manner; Must possess complete knowledge of food and beverage including preparation and understand and demonstrate proper liquor, beer and wine service; Must maintain awareness of all state laws pertaining to the sale and service of alcoholic beverages as well as staff privileges and responsibilities; Responsible for cash handling; Must be a minimum of 18 years of age or older upon employment; High school diploma or its equivalency required with previous customer service experience preferred; Previous Serving, Bartending experience required with a minimum two years experience highly preferred; Must present a well-groomed appearance. Must be teamwork oriented; Cash Handling, and/or Infogenesis experience preferred. Hours are determined by 24-hour schedule. Must be flexible to work a variety of shifts. *Bring pool attire for your audition.
Beverage Cart Attendant-Golf Course-Seasonal
Position Overview: Position to begin working early March 2019.   The Beverage Cart Attendant is responsible for selling food and beverages (Snacks) to Golf Course patrons, set up and packs snacks on the Beverage Cart according to specifications and standards. All duties are to be performed within the guidelines of Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. Essential Job Functions: ·         Sells food and beverages (Snacks) to Golf Course patrons, set up and packs snacks on the Beverage Cart according to specifications and standards. ·         Complete customer payment transactions as outlined in cash and charge procedures.  ·         Records all tips collected from credit cards and complimentaries. ·         Keeps work station area neat and clean, picks up trash, glasses, etc. ·         Informs shift change of unique situations involving guests. ·         Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff. ·         Describe all snack items; and prices as needed.  Work within policy to accommodate guest’s requests. ·         Performs set-up and closing side-work; stock Beverage Cart as necessary; etc. ·         Alert Management of any service and/or safety issues. ·         Promote teamwork and quality service through daily communication and coordination with other departments.  ·         Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies. ·         Attend all necessary training meetings. ·         Assist in other projects, as directed. ·         Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.  Hours are determined by 24-hour schedule.   Essential Requirements: To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: ·         Must be a minimum of 18 years of age or older upon employment. ·         High school diploma or its equivalency preferred. ·         Knowledge of cash, credit card and complimentary transactions desired. ·         Previous customer service experience preferred.   Language Skills and Reasoning Ability: ·         Must possess excellent communication skills. ·         Ability to write routine correspondence and to speak effectively to the public, employees and customers. ·         Must have the ability to deal effectively and interact well with the customers and employees. ·         Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.   ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. ·         Must be able to stand, walk, and move through all areas of the casino. ·         Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.   Other: ·         Communication skills are utilized a significant amount of time when interacting with the other cooks, wait staff or supervisors. ·         Reading and writing abilities are utilized often when preparing meals from a recipe, when assisting in the scheduling of the kitchen staff, or when keeping track of inventory. ·         Mathematical skills, including basic math, percentages, quantities, and variances are used frequently. ·         May be required to work nights, weekends, and/or holidays.  
Buffet Cashier
Position Overview: The General Cashier is responsible for operating cash registers and properly settling checks in food and beverage outlets. All duties are to be performed within the guidelines of Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives.   Essential Job Functions: Operates cash register and properly settles checks.Records all tips collected from credit cards and complimentaries.Keeps restaurant work area neat and clean, picks up trash, glasses, etc.Informs shift change of unique situations involving guests.Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.Attend all necessary training meetings.Assist in other projects, as directed.Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.  Hours are determined by 24-hour schedule.   Essential Requirements: To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Must be a minimum of 18 years of age or older upon employment.High school diploma or its equivalency preferred.Knowledge of cash, credit card and complimentary transactions desired.Previous customer service experience preferred. Language Skills and Reasoning Ability: Must possess excellent communication skills. Ability to write routine correspondence and to speak effectively to the public, employees and customers.Must have the ability to deal effectively and interact well with the customers and employees.Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.  ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to stand, walk, and move through all areas of the casino.Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Other: Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.Work nights, weekends and holidays as required. 
Buffet Cook
JOB OVERVIEW: Prepare recipes, hot & cold food items and assist in all kitchen activities to ensure that guests receive high quality food items in a timely manner.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. KEY DUTIES: Responsible for the fast and clean servicing of all menu items to the restaurant service persons and is responsible for seeing that each order that is sent out is uniform. Controls food production to include: proper cooking methods; proper cooking times and temperatures; insures sanitation, handling and storage of prepared foods and leftovers.  Prepares for a rush period of work without getting behind. Prepare food items according to portion and quality standards specified in recipes; control food usage to minimize waste. Maintain a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis. Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Report all unsafe or malfunctioning equipment to supervisor. May maintain supplies and equipment (trays, china, silver and condiments) for service at the station areas. Advise supervisor of low inventory items and problems related to equipment, food quality, portions, etc. Perform receiving and inventory duties as specified by supervisor; stocks supplies as requested. Assist cooks and stewards during peak activity periods. Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services.  May assist with other duties as needed.   Qualifications and Requirements: Minimum: Basic reading, writing and math skills and six months of food preparation experience. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Standing up and moving about the kitchen Communicating with other people Handling food, objects, products and utensils Bending, stooping, kneeling   Other: Communication skills are utilized a significant amount of time when interacting with the other cooks, wait staff or supervisors. ·         Reading and writing abilities are utilized often when preparing meals from a recipe, when assisting in the scheduling of the kitchen staff, or when keeping track of inventory. ·         This person utilizes problem solving and reasoning abilities ·         Mathematical skills, including basic math, percentages, quantities, and variances are used frequently. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. May be required to work nights, weekends, and/or holidays.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.  
Buffet Host/Hostess
Job Summary: Immediately greets and seats guests with a smile and initiates the execution of the “great service experience”.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. Essential Functions and Responsibilities: Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount Serves as a leader for employees while fostering teamwork, employee morale, motivation and open communication Performs “satisfaction checks” when not seating guests. Oversees duties performed by the Bus Persons to ensure fast and efficient turnaround of tables. Entertains guests and creates a fun-filled environment by circulating throughout public areas of the facility as assigned Helps to maintain and enhance a safe, secure and comfortable environment for our guests and employees Maintains knowledge of all menu items and other pertinent information regarding the outlet. Promotes Mount Airy Casino Resort and acts in a professional and courteous manner. Exhibits a positive, outgoing personality. Performs “station” and “side work” checks, voids checks as directed by policy and assists with administrative duties as assigned. Ensures that all aspect of the assigned outlet contributes to 100% guest satisfaction Demonstrates excellent customer relations skills and ability to market the outlet to the preferred guests.  Promote uniqueness of food and beverage service  Ensures adherence to all Board of Health standards Ability to interact and coordinate work with other departments Has full knowledge and application of employee handbooks Can be flexible of work, shifts and duties, in accordance with business needs. Presents oneself as a credit to Mount Airy Resort Casino and encourages other to do the same.   Qualifications/Requirements   To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Two Year College degree required in related hospitality field or equivalent experience. Minimum 3 years food and beverage management equivalent with extensive experience in a Gourmet Restaurant. Some tableside service knowledge. Some knowledge of wine pouring.   Ability to develop, train and educate staff. Ability to work as a team member. Ability to produce best demonstrated practices and results to be used company wide.   Education/Experience: Must be a minimum of 18 years of age or older upon employment.Must have limited Info-Genesis or Micros experience and some degree of food production experience. High school diploma or its equivalency required.Previous customer service experience preferred. Language Skills and Reasoning Ability: Must possess excellent communication skills. Ability to write routine correspondence and to speak effectively to the public, employees and customers.Must have the ability to deal effectively and interact well with the customers and employees.Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.   Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud.  Must be able to work in an environment where smoking is permitted. Must be able to stand, walk, and move through all areas of the casino.Must be able to lift at least 20 lbs. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.   Other: Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.Work nights, weekends, holidays, and special promotions as required.Employment is contingent upon a favorable outcome of a background investigation, drug screening, and prior work experience. ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods.Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.    
Buffet Server
JOB OVERVIEW: Provides fast and courteous service of food and beverages to guests and ensures quality of food and beverage presentation per established standards.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. KEY DUTIES: Greet all guests and take beverage and food orders in a prompt and professional manner. Prepare food and beverages for service to guests and present food according to established health and presentation standards. Clear and clean tables in a prompt and efficient manner.  Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.  Reset tables and remove trays from floor. Perform side-work, and any other opening or closing duties as required.  Ensure that wait staff stations are clean and maintained throughout shift. Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.     May receive customer payments and process transactions as outlined in the cash and charge procedures as needed. May assist with other duties as assigned.   Qualifications and Requirements: Minimum:  Basic reading and writing; Food service experience with general knowledge of restaurant operations. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Moving about the restaurant Handling objects; plates, trays, glasses, etc. Bending, stooping, kneeling   Other: Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. Reading and writing abilities are utilized often when taking orders, completing paperwork, etc. Basic math skills are frequently used when handling cash and credit. May be required to work nights, weekends, and/or holidays.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods.Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.   
Cook-Golf Course-Seasonal
JOB OVERVIEW: Position to begin working in early March 2019.   Prepare recipes, hot & cold food items and assist in all kitchen activities to ensure that guests receive high quality food items in a timely manner.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. KEY DUTIES: Responsible for the fast and clean servicing of all menu items to the restaurant service persons and is responsible for seeing that each order that is sent out is uniform. Controls food production to include: proper cooking methods; proper cooking times and temperatures; insures sanitation, handling and storage of prepared foods and leftovers.  Prepares for a rush period of work without getting behind. Prepare food items according to portion and quality standards specified in recipes; control food usage to minimize waste. Maintain a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis. Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Report all unsafe or malfunctioning equipment to supervisor. May maintain supplies and equipment (trays, china, silver and condiments) for service at the station areas. Advise supervisor of low inventory items and problems related to equipment, food quality, portions, etc. Perform receiving and inventory duties as specified by supervisor; stocks supplies as requested. Assist cooks and stewards during peak activity periods. Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services.  May assist with other duties as needed.   Qualifications and Requirements: Minimum: Basic reading, writing and math skills and six months of food preparation experience. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Standing up and moving about the kitchen Communicating with other people Handling food, objects, products and utensils Bending, stooping, kneeling   Other: Communication skills are utilized a significant amount of time when interacting with the other cooks, wait staff or supervisors. ·         Reading and writing abilities are utilized often when preparing meals from a recipe, when assisting in the scheduling of the kitchen staff, or when keeping track of inventory. ·         This person utilizes problem solving and reasoning abilities ·         Mathematical skills, including basic math, percentages, quantities, and variances are used frequently. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. May be required to work nights, weekends, and/or holidays.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.  
Employee Dining Room Attendant-Overnight
   JOB OVERVIEW: Prepare and serve food in the employee dining room ensuring a high level of quality and consistency; cleans tables and assist internal customers. KEY DUTIES: Prepare cold food and batch items including sandwiches, salads, cold drinks and desserts; control food usage to minimize waste. Transport prepared food from kitchen to cafeteria; set up all stations which may include soup, salad, beverage, bread, hot food buffet, etc.  Replenish stations as needed throughout shift. Perform opening, closing and prep work duties for employee cafeteria. Ensure adequate supply of trays, plates, utensils, food, napkins, condiments and supplies to serve all hotel employees; replenish food supply as necessary. Maintain sanitation and cleanliness standards in the cafeteria and food prep area that meet or exceed the state and local Health Board inspection and hotel requirements. Wipe down chairs and tables; sweep or mop floors; bus tables; empty trash containers; clean cafeteria equipment such as coffee makers, microwaves and steam tables; and ensure general cleanliness of cafeteria on a regular basis. Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Report all unsafe or malfunctioning equipment, safety hazards, maintenance problems or personnel problems to supervisor. May greet, seat, and/or serve meals to employees based on established procedures. May assist with other duties as assigned.   Qualifications and Requirements: Minimum: Basic reading, writing and math skills and 1+ year(s) of food preparation experience. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Standing up and moving about the kitchen and cafeteria Handling food, objects, products and utensils Bending, stooping, kneeling   Other: Communication skills are utilized a significant amount of time when interacting with the other attendants, cooks, employees, or supervisors. Food service permit or valid health/food handler card as required by local or state government agency. Reading and writing abilities are utilized often when preparing cold food or batch items from a recipeMathematical skills, including basic math, measurements, quantities, and variances are used frequently. May be required to work nights, weekends, and/or holidays.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods.Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.     
Fine Dining Cook-Bistecca by Il Mulino Restaurant
  Responsible for the fast and clean servicing of all menu items to the restaurant service persons and is responsible for seeing that each order that is sent out is uniform. Controls food production to include: proper cooking methods; proper cooking times and temperatures; insures sanitation, handling and storage of prepared foods and leftovers.  Prepares for a rush period of work without getting behind. Prepare food items according to portion and quality standards specified in recipes; control food usage to minimize waste. Maintain a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis. Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Report all unsafe or malfunctioning equipment to supervisor. May maintain supplies and equipment (trays, china, silver and condiments) for service at the station areas. Advise supervisor of low inventory items and problems related to equipment, food quality, portions, etc. Perform receiving and inventory duties as specified by supervisor; stocks supplies as requested. Assist cooks and stewards during peak activity periods.Must be 18 years of age or older1 year experienceFlexible with schedule
Fine Dining Host Hostess Bistecca by Il Mulino Restaurant
Immediately greets and seats guests with a smile and initiates the execution of the “great service experience”; Creates and ensures a fun-filled, entertaining and exciting environment in a fine dining restaurant where the flawless delivery and execution of service excellence is paramount; move gracefully and efficiently in dining room while maintaining food and beverage presentation per established standards Perform “satisfaction checks”  and oversees bus person duties; Maintains knowledge of all menu items;  Exhibit positive, outgoing personality and ability to engage in conversation with guests while waiting to be seated; Min. three years exp. in F & B preferred;  Must be flexible to work  holidays and weekends; Min. 18 years of age; HS Diploma/GED required.
Fine Dining Server Bistecca by Il Mulino Restaurant
One (1) year + fine dining food service experience required with general knowledge of restaurant operations. Knowledge of wines preferred; Provide courteous service of gourmet food and ability to communicate  menu items and beverages; move gracefully and efficiently in dining room while maintaining food and beverage presentation per established standards; Greet all guests and take beverage and food orders in a prompt and professional manner; Ensure that wait staff stations are clean and maintained ;  Carrying or lifting items weighing up to 50 pounds; Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor; Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.; Shifts include nights, weekends, and/or holidays. HS Diploma/GED required.  Minimum 18 years of age.
Guy Fieri Cooks
All shiftsreliable transportation  18yrs or older  1 year experience   Responsible for the fast and clean servicing of all menu items to the restaurant service persons and is responsible for seeing that each order that is sent out is uniform. Controls food production to include: proper cooking methods; proper cooking times and temperatures; insures sanitation, handling and storage of prepared foods and leftovers.  Prepares for a rush period of work without getting behind. Prepare food items according to portion and quality standards specified in recipes; control food usage to minimize waste. Maintain a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis. Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Report all unsafe or malfunctioning equipment to supervisor. May maintain supplies and equipment (trays, china, silver and condiments) for service at the station areas. Advise supervisor of low inventory items and problems related to equipment, food quality, portions, etc. Perform receiving and inventory duties as specified by supervisor; stocks supplies as requested. Assist cooks and stewards during peak activity periods.  
Guy Fieri Food Servers
All shifts. Reliable transportation. 18yrs or older. 1 year experience.
Guy Fieri Kitchen Stewards
All shiftsreliable transportation18yrs or olderno experience needed
Kitchen Dishwasher
JOB OVERVIEW: Clean and sanitize plateware, silverware, glassware, pots & pans, utensils, equipment, and work area in a timely manner.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives KEY DUTIES: ·         Set up work station as required to include filling dish machine, checking chemical levels and flatware, presoaking, and gathering required set-up equipment for appropriate work stations.  Replenish as needed for all shifts.  Rinse/scrape all dishes.  Operate dishwashing machine to manufacturer specifications and instructions.  Place clean dishes in assigned storage location. ·         Clean designated equipment, such as hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, kitchen cafeteria dump site/compactor area as assigned.  Use and dispose of kitchen substances (such as grease) and kitchen chemicals properly. ·         Check the working condition of equipment and machinery in accordance with specifications. Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. ·         Empty and clean trash cans when they become full; transport garbage containers from kitchen and work areas to dump sites; adhere to recycling regulations. ·         Set up and monitor the pot sink according to procedures. ·         Sweep and mop kitchen floor at the end of each meal period and after each spill. ·         Monitor chemicals and water temperature during shift.  Clean and organize associated work area and kitchen equipment according to procedures to maximize efficiency. ·         Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Catering, Banquets, Outlets, and Maintenance.  ·         May assist with other duties as assigned.   Qualifications and Requirements: Minimum: Basic reading, writing and math skills. This job requires ability to perform the following: ·         Carrying or lifting items weighing up to 75 pounds ·         Standing up and moving about the kitchen or other designated areas ·         Handling, objects, products, chemicals, cleaning supplies and utensils ·         Bending, stooping, kneeling Other: ·         Communicating with other people, following instructions. ·         Reading abilities are utilized often when reading chemical or machine labels or operating instructions. ·         Basic mathematical skills are used to mix chemical solutions. ·         May be required to work nights, weekends, and/or holidays. ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.  
Kitchen Steward
Clean and sanitize  plateware, silverware, glassware, pots & pans, utensils , equipment and work area in a timely manner; Carrying or lifting items weighing up to 75 pounds; Standing up and moving about the kitchen or other designated areas; Handling, objects, products, chemicals, cleaning supplies and utensils; Bending, stooping, kneeling; Varying shifts; Min. 18 yrs of age; HS Diploma-GED required.  Must be available from 6pm-2am.
Liquor Room Attendant-Part Time
Job Summary: The Beverage Liquor Room Attendant will provide friendly, excellent service to every customer as well as keep the beverage area clean and stocked at all times.  Responsible for delivery of requisitioned bar supplies (i.e., CO2 canisters, liquor, wine, beer, fruit, glasses, matches, ashtrays, ice, etc.).  Liquor room Attendant will stock all liquor system manifold and maintain clean pump rooms. Position requires extensive physical exertion of the arms, hands and legs, the use of four wheel carts, four wheel ice containers and two wheel trash containers.  Tasks include pushing, pulling, lifting, bending, walking and reaching.  Position requires the ability to communicate effectively in English.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. Essential Functions and Responsibilities: 1.    Stocking of the liquor system manifold. 2.    Maintaining clean and secure pump rooms at all times. 3.    Assisting in the capacity of Bar Porter as needed 4.    Wash glasses for the bartender and clear debris from the bar. 5.    Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times.  Maintain a professional work environment with management and staff. 6.    Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. 7.    Attend all necessary training meetings. 8.    Assist in other projects, as directed. 9.    Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.  Hours are determined by a 24 hour schedule.     Other Responsibilities: 1.       Pushing, pulling and turning a four wheel loaded cart to all bars in the casino from the liquor storeroom.  The weight of a loaded cart will vary, from 100 to 500 lbs., depending upon the size and content of orders. 2.       Unload cart and place or stack orders in pre-designated areas. 3.       Return empty cart to liquor storeroom. 4.       Remove trash, empty boxes, and soiled bar towels one to four times a shift. 5.       Sorts trash at dumpster areas into proper container, i.e. boxes, trash, and towels.  Return empty trash carts. 6.       Know the location of all bars within the complex. 7.       Thoroughly clean the floors of all mats and the floor behind bars (swing & graveyard shift). 8.       Position requires extensive walking, pushing, and pulling. 9.       Exchange empty bottles of liquor for full bottles in pump room. 10.   Change Bag in Box, CO2 tanks and tap kegs. 11.   May be called upon to deliver empty bottles to liquor storeroom area. 12.   May be called upon to deliver ice to bars. 13.   Punch time clock at beginning and end of shift, and sign in and out.   Qualifications/Requirements: To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: 1.    Must be a minimum of 18 years of age or older upon employment. 2.    High school diploma or its equivalency required. 3.    Previous customer service experience preferred. 4.    Ability to operate the following equipment:  Juice guns, cutting boards, soda guns, ice machines, shot glasses, mixers, pourers, knives, coffee machines, non-alcoholic frozen drink machines, ice tea machines, and other necessary equipment.   Language Skills and Reasoning Ability: 1.    Must possess excellent communication skills. 2.    Ability to speak effectively to the public, employees and customers. 3.    Must have the ability to deal effectively and interact well with the customers and employees. 4.    Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.     Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderately loud.  When on the casino floor, the noise levels increase to loud.  Must be able to work in an environment where smoking is permitted. 1.       Must be able to stand, walk and move through all areas of the casino. 2.       Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced casino environment and effectively deal with customers, management, employees and members of the business community in all situations. 3.       Ability to lift up to 75 pounds, bend, pull and carry beverage stock to and from refrigerators and cabinets.   Other: Must be able to obtain and maintain a Non-Gaming License as required by the Pennsylvania Gaming Control Board. Communication skills are utilized a significant amount of time when interacting with co-workers and supervisors. ·         Reading and writing abilities are utilized often when preparing meals from a recipe or when keeping track of inventory. ·         Mathematical skills, including basic math, percentages, quantities, and variances are used frequently. May be required to work nights, weekends, and/or holidays.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.
Main Kitchen Cook
  JOB OVERVIEW: Prepare recipes, hot & cold food items and assist in all kitchen activities to ensure that guests receive high quality food items in a timely manner.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. KEY DUTIES: Responsible for the fast and clean servicing of all menu items to the restaurant service persons and is responsible for seeing that each order that is sent out is uniform. Controls food production to include: proper cooking methods; proper cooking times and temperatures; insures sanitation, handling and storage of prepared foods and leftovers.  Prepares for a rush period of work without getting behind. Prepare food items according to portion and quality standards specified in recipes; control food usage to minimize waste. Maintain a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis. Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Report all unsafe or malfunctioning equipment to supervisor. May maintain supplies and equipment (trays, china, silver and condiments) for service at the station areas. Advise supervisor of low inventory items and problems related to equipment, food quality, portions, etc. Perform receiving and inventory duties as specified by supervisor; stocks supplies as requested. Assist cooks and stewards during peak activity periods. Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services.  May assist with other duties as needed.   Qualifications and Requirements: Minimum: Basic reading, writing and math skills and six months of food preparation experience. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Standing up and moving about the kitchen Communicating with other people Handling food, objects, products and utensils Bending, stooping, kneeling   Other: Communication skills are utilized a significant amount of time when interacting with the other cooks, wait staff or supervisors. Reading and writing abilities are utilized often when preparing meals from a recipe, when assisting in the scheduling of the kitchen staff, or when keeping track of inventory.This person utilizes problem solving and reasoning abilities Mathematical skills, including basic math, percentages, quantities, and variances are used frequently. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. May be required to work nights, weekends, and/or holidays.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods.Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.    
Seating Host-Gypsies Lounge
The Seating Host will responsible for hosting and seating all guests to shows and or other special events hosted at Mount Airy Casino Resort.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives.Essential Functions and Responsibilities: Welcome, host and seat all customers to assigned show and or special event.Answers questions/ inquiries and handles all guest requests.Practice good guest relations when encountering guests.Manual dexterity to put wrist bands on guests when/if necessary.Able to maintain composure during guests interactions. Able to control situations which may become confrontational with the guests.Able to identify intoxicated patrons.Must be a team player and cooperate with employees within the department as well as other departments. Presents a good image and professional bearing throughout the shift.Requires mathematical skills and writing ability.Addresses guests with a pleasant nature at all times.Acquire knowledge of the casino layout and the ability to give proper directions. Qualifications/Requirements: Ability to stand for long periods of time. Must possess excellent communication and customer service skills.Must be able to handle cash and make transactions.Must have basic mathematical writing skills to be able to make transactions. Manual dexterity to put wrist bands on guestsMust be able to work nights, weekends, and/or holidays. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience:1.    Must be a minimum of 18 years of age or older upon employment.2.    High school diploma or its equivalency required.3.    Two years previous customer service experience preferred.4.    Knowledge of cash transactions.
Server-Wet Pool and Nightclub
Qualified candidate must have outgoing, friendly personality and a cheerful accommodating disposition while providing exceptional customer service to all patrons and communicate in a pleasant, friendly, and professional manner at all times;  Responsibilities include providing fast, friendly and courteous service to the guests, especially ensuring tables are set, serviced and re-set in a timely manner; Efficiently serving food and beverages following the service sequence standards of Mount Airy Casino Resort  and cleaning all areas, including sweeping and picking up trash, towels and wiping all tables in & outside of your assigned station. Must possess’ complete knowledge of food and beverage including preparation and understand and demonstrate proper liquor, beer and wine service; Must maintain awareness of all state laws pertaining to the sale and service of alcoholic beverages;  Must be a minimum of 18 years of age or older upon employment; High school diploma or its equivalency required with previous customer service experience preferred; Previous Serving, Bartending experience required with a minimum two years experience highly preferred; Must present a well-groomed appearance. Must be teamwork oriented; Cash Handling, and/or Infogenesis experience preferred. Hours are determined by 24-hour schedule. Must be flexible to work a variety of shifts. *Bring pool attire for your audition. 
Stewarding Shift Manager (Kitchen Sanitation)
Job Summary:Assist the Manager/Executive Steward in supervision of day-to-day operations of stewards’ department; Serve as Manager/Executive Steward in his/her absence; Responsible for total maintenance and sanitation in all food production service areas; Ensure all food and beverage outlets have sufficient equipment to perform adequately; All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives.Essential Functions and Responsibilities:·         Assist in managing the stewarding function in all kitchen areas to promote overall cleanliness, sanitation and compliance with state and local health regulations. Stewarding functions include setting up work stations, cleanliness and storage of dishes, filling dish machines, ensuring correct chemical levels, maintaining efficient traffic patterns in kitchen, etc.·         Assist in controlling and analyzing cost, breakage, quality of support provided to banquets and other areas, condition and cleanliness of equipment, and guest satisfaction.  ·         Assist in educating employees on current safety issues to ensure compliance with all health and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.  Schedule preventative maintenance and repairs as needed.  Ensure that equipment is prepared and operational for the following day’s work.·         Assist in determining the minimum and maximum stocks and control the par stocks of all materials and equipment.  Liaise with the Purchasing Department and suppliers regarding purchasing needs for the stewarding operation.·         Alert Director of Stewarding & Housekeeping of potentially serious issues.·         Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Outlets, Maintenance, and Guest Services.  ·         May occasionally interact with outside contacts:o    Guests – to ensure their total satisfactiono    Suppliers – regarding orders and invoices·         May conduct inventories as needed.·         May assist with other duties as needed which may include but is not limited to providing assistance with food dish-up, completing set up sheets, etc.·         Attend all necessary training meetings.·         Assist in other projects as directed.·         Duties, responsibilities, requirements and expectations, pertaining to this job are subject to change as needed.  Hours are determined by 24-hour schedule. Qualifications/Requirements:To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum: High school diploma or equivalent and one year of experience in stewarding, kitchen maintenance, kitchen operations or similar, with some experience in a supervisory capacity.  Knowledge of food and beverage operation extremely helpful.This job requires ability to perform the following:·         Carrying or lifting items weighing up to 50 pounds·         Standing up and moving about the kitchen·         Handling food, objects, products and utensils·         Bending, stooping, kneelingOther:·         Communication skills are utilized a significant amount of time when interacting with others.·         Problem solving, reasoning, motivating, organizational and training abilities are used often.·         Reading and writing abilities are utilized when assisting in the scheduling of the stewarding staff, or when monitoring inventory.·         May be required to work nights, weekends, and/or holidays. Education/Experience:·         Must be a minimum of 18 years of age or older upon employment.·         High School diploma or equivalent is required.·         Previous customer service experience preferred.·         4years in the field of food and beverage.·         Minimum of 2 years of management experience.·         Must be able to evaluate statistical reports and other business reports.·         Knowledge of all phases of food & beverage administration, cost control, and familiarity of all food & beverage services is required.·         Excellent interpersonal, customer service, communication, coaching, team building and problem solving. Language Skills and Reasoning Ability:·         Ability to write routine correspondence and to speak effectively to the public, employees and customers.·         Must possess excellent communication skills.·         Must have the ability to deal effectively and interact well with the customers and employees.·         Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderately loud.  When on the casino floor, the noise levels increase to loud.  Must be able to work in an environment where smoking is permitted.·         Must be able to stand, walk, and move through all areas of the casino.·         Maintain physical stamina and proper mental attitude to work under pressure in a fast-faced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Other:·         Must be able to read, write, speak and understand English.  Must be able to respond to visual and aural cues.·         Work nights, weekend and holidays as required.·         Employment is contingent upon a favorable outcome of a background investigation and drug screening. ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions.·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods.·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting      

MARKETING
E-Commerce Coordinator-Gaming Experience Required
Position Overview:The E-commerce Coordinator serves as the point person for Mount Airy Casino Resort’s iGaming activity and implements its day-to-day iGaming efforts while providing the highest level of professional guest service to premium player casino guests.  All functions will be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. Essential Job Functions: Serves as the point person for all iGaming activities. Serves as the liaison to Interactive Gaming and Social Media Operators. Coordinates and manages communication and requests to and from Interactive Gaming and Social Media Operators. Monitors the commercial relationship and partnership with iGaming licensed brands. Assists with weekly, monthly or timely financial reports as pertained to IGaming Coordinates the promotion of licensed iGaming and sport gambling offering to Mount Airy Casino Resort’s patrons. Will assist on coordinating hotel/casino online activities. Coordinates posting and maintaining content updates to all social media profile pages including, but not limited to, Facebook, Twitter, YouTube, Foursquare, Flickr, etc. Analyzes campaigns and translates anecdotal or qualitative data into recommendations and plans for revising as it relates to iGaming, Play for fun and social media platforms. Monitors the maintenance of the company’s website and provides direction to Social Media Operator and/or Vendor. Meets attendance guidelines and adheres to regulatory, departmental and company policies. Assists with promotions, events and tournaments as needed. Responds to guest requests, questions, or problems in a timely manner. Attends special events as assigned. Keeps senior staff apprised of any problems or critical situations that arises. Complies and enforces all company policies, procedures, rules and regulations. Assists in other projects and handles job tasks as deemed appropriate. Attends meetings as necessary.  Essential Requirements: Must be able to perform each of the essential functions and responsibilities satisfactorily. Must be a minimum of 21 years of age or older upon employment. ·         Bachelor’s degree in Marketing, Advertising, Communications, Public Relations, or related field highly preferred. ·         Minimum of two years experience required, or a combination of education and experience. ·         Previous Casino, Hotel, hospitality or entertainment experience preferred.·         Must possess excellent organizational, communication, customer service and multitasking skills and the ability to crank out editorial and technical writing output. ·         Must have proficient computer skills including Microsoft Office, Excel and Internet Search Engines.   ·         Ability to communicate clearly and effectively both orally and in writing in the English Language.·         Ability to logically and independently plan, organize and complete work; initiative; well developed inter-personal skills; ability to set and achieve high standards of performance.·         Ability to express ideas or make recommendations concerning job related issues; learn specific job duties and complete detailed work assignments; maintain knowledge of basic concepts and techniques. Must possess outstanding customer service skills and the desire to provide our guests with an exceptional gaming experience. Must demonstrate a positive public image.   
Marketing Operations Representative-Player's Club Desk-Full Time
Position Overview: The Marketing Operations Representative is responsible for assisting Players Club card members and greeting Bus Marketing patrons, ensuring superior service to all guests and patrons of the Hotel/Casino.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Essential Job Functions: Responsible for assisting, servicing and enrolling Player Club card members and greeting Bus Marketing patrons according to established standards.Promotes positive guest, employee and public relations at all times.Responsible for the quality, consistency and presentation of all products and services delivered to guests.  Adheres to established call scripts and service standards.Enrolls patrons to the player’s club according to established procedures.Assists patrons with pin numbers.Responsible for administering and/or applying comps that have been approved by individuals who are authorized to issue E-bonus in accordance with the approved comp matrix.Must be able to handle multiple tasks.Proficient in using ACSC player tracking system to perform functions timely and accurately.Perform tasks as assigned during promotion or special events.Maintains knowledge of property, hotel, events and promotions to assist with guest inquiries. Assists in the training of new hires.Assists in other projects and handles job tasks as deemed appropriate.Attends meetings as necessary.Meets attendance guidelines and adheres to regulatory, departmental and company policies.   Essential Requirements: Must be able to perform each of the essential functions and responsibilities satisfactorily.Must be a minimum 18 years of age or older upon employment.High School Diploma or equivalent required.One to three years of Marketing/Customer Service experience preferred.Proficient computer/PC skills, including Microsoft Office.Strong knowledge of player tracking systems preferred.Possesses excellent customer service, organizational, communication and multi-tasking skills.Strong interpersonal qualities.Flexible to work any scheduled shifts and/or days, including weekends and holidays.Ability to perform basic calculations.Must be able to be approved for and maintain a valid Pennsylvania Gaming Control Board License.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods.Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.Adequate manual dexterity to operate office equipment and engage in light lifting.   Other Skills/Abilities: Must be able to handle exposure to areas where smoking is permitted.Must be able to speak, read, write and understand English.  Must have oral and aural acuity and ability to respond to cues.  
Marketing Operations Stock Clerk-Part Time
The Marketing Operations Stock Clerk assists the Marketing Operations Department with unloading and stacking vaious promotional gifts for distribution prior to and during designated promotions as prescribed from Mt. Airy Casino Resort's specifications while following procedures and requirements;  keeps the staging area neat, clean and organized at all times.

PLAYER DEVELOPMENT
Executive Host
Position Overview: The Executive Host/Marketing executes the slot player marketing strategy to increase premium players, their visits and their loyalty.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Job Functions: ·         Tracks, analyzes and manages win and losses to determine “comp-worth.” ·         Ability to issue complimentaries in accordance with the approved comp matrix ·         Develops slot player relationships to mold gaming loyalty and retention to minimize player defection. ·         Use player tracking system to analyze player profitability. ·         Generates and analyzes player evaluation reports and maintains player profiles to make cost effective complimentary and amenities decisions. ·         Demonstrates strong understanding of Slot operations. ·         Meets the demands of a fast-paced environment by using good judgment and the ability to multi-task ·         Provides consistent, prompt and courteous guest service at all times. Creates a friendly, comfortable and exciting atmosphere for all our guests. Proactively greets, interacts, and assists resort staff in a professional manner to foster and promote a cooperative and harmonious work environment. Promotes positive guest, employee and public relations at all times. Identifies and cultivates new slot players by utilizing the marketing tools provided by the company. Demonstrates awareness and knowledge of all player promotions and give-aways. Develops a strong repeat guest base through personal contacts and relationship marketing techniques, such as communicating property events and amenities to guests via email, phone, and/or mail ·         Manages all other duties as assigned by the Director of Player Development. ·         Interacts with Casino Marketing Representatives to issue complimentary items based upon specific casino guidelines for levels of play and finalize itineraries ·         Processes reservations requested by casino guests, including tournament and special events reservations ·         Researches and evaluates slot player accounts using Players Club and/or other software program(s) ·         Protects the confidentiality of company documents and files under their immediate control ·         Maintains organization and inventory of supplies for Player Development and Host areas ·         Ensures routine adherence to service standards, job standards and standard operating procedures. ·         Monitors all systems and applications for appropriateness and accuracy. ·         Foster good working relationships, coordinates efforts and communicates information with all related departments to ensure effective guest service and internal service.  ·         Responds to player concerns and complaints and implements service recovery actions. ·         Maintains general property knowledge ·         Other related duties as necessary and/or assigned.   Essential Requirements: ·         Must be a minimum 18 years of age or older upon employment. ·         High School Diploma or equivalent required. Minimum six (6) years experience in player development. ·         Must have PC proficiency with player rating and tracking system with ACSC preferred ·         Proficient computer/PC skills, including Microsoft Office. ·         Strong knowledge of property management, reservations and player tracking systems. ·         Understand complimentary policies and procedures. ·         Must be knowledgeable and proficient with Players Club programs and enrollment, complimentary criteria, system/PC software use, policies and procedures and service standards. ·         Ability to travel on a limited basis Must present excellent professional appearance and demeanor. Excellent guest service, communication and personal interaction skills. Must read, write, speak and understand English with multi-linguist capability preferred. ·         Must be able to perform each of the essential functions and responsibilities satisfactorily. ·         Possesses excellent customer service, organizational, communication and multi-tasking skills. ·         Strong interpersonal, motivational and leadership qualities. ·         Flexible to work any scheduled shifts and/or days, including weekends and holidays. ·         Ability to perform complex calculations and understand, analyze, interpret and communicate guest or operational data and information to achieve objectives. ·         Must be able to be approved for and maintain a valid Pennsylvania Gaming Control Board License.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity to operate office equipment and engage in light lifting.   Other Skills/Abilities: ·         Must be able to handle exposure to areas where smoking is permitted. ·         Must have oral and aural acuity and ability to respond to cues.  

RESORT OPERATIONS
Bell Person
The Bellperson is responsible for providing hospitality by greeting/welcoming and assisting guests with handling and transporting luggage and personal belongings while ensuring superior service to all guests and patrons of the Hotel/Casino.   All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Essential Job Functions: ·         Welcomes guests in a friendly and courteous manner, unloads, stores and transports guests’ luggage and personal belongings.  ·         Promotes positive guest, employee and public relations at all times.·         Provides detailed information pertaining to room layout, features, amenities and hotel services to guest upon delivering luggage to rooms.  Offers to provide ice and order any additional room amenities.·         Tags and securely stores guests’ luggage and personal belongings.  ·         Maintains knowledge of property, hotel, events and promotions to assist with guest inquiries.·         Complies with departmental policies, procedures and standards.  ·         Effectively communicates all job/property related and pertinent information to superiors.·         Assists in other projects and handles job tasks as deemed appropriate.·         Attends meetings as necessary.·         Meets attendance guidelines and adheres to regulatory, departmental and company policies.
Golf Course Cart Attendant-Seasonal
Responsible for performing duties required in the daily operations of the golf shop and golf course while ensuring superior service to all patrons and guests of the Hotel/Casino; Performs daily staging, washing and fueling of golf cart fleet; Assists golf patrons with the loading and unloading of golf clubs/bags to and from automobiles and golf carts; Shuttles golf patrons and their golf equipment to and from Hotel with shuttle carts; Min. 18 years of age; HS Diploma/GED required; Possesses excellent customer service skills; Flexible to work any scheduled shifts and/or days, including weekends and holidays Knowledge of golf required.Position to begin working in early March 2019.  
Golf Course Grounds Staff-Seasonal
Under the direction of the Golf Course Superintendent and the Assistant Golf Course Superintendent, the grounds staff performs routine manual labor involved in golf course maintenance. mow and trim assigned areas with proper equipment and training,  properly rake and maintain sand bunkers, hand water turf and other plant materials as instructed, assist in aerification, verticutting, topdressing, tree and brush removal, and any other practice deemed necessary to promote healthy golf course turf.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations.Must be a minimum 18 years of age or older ; Flexible to work any scheduled shifts and/or days, including weekends and holidays. APRIL-OCTOBER
Golf Course Shop Attendant-Seasonal
The Golf Shop Attendant is responsible for assisting the PGA Head Golf Professional in the execution of the daily operations of the golf shop while ensuring superior service to all patrons and guests of the Hotel/Casino; Processes customer and golf course retail transactions related to daily golf course play; Assists PGA Head Golf Professional in the scheduling and monitoring of daily golf play; Min. 18 years of age; HS Diploma/GED required; Possesses excellent customer service skills; Flexible to work any scheduled shifts/or days, including weekends and holidays. Position to begin working in early March 2019. Part Time. 
Guest Room Attendant-New Competitive Rates
Responsible for the highest level of cleanliness of guest rooms, ensuring superior service to all patrons and guests of the Hotel/Casino; the Guest Room Attendant will conform to all Housekeeping standards; Promote positive guest, employee and public relations at all times; Responsible for the quality, consistency and presentation of all products and services delivered to guests; Replenishes supplies, maintains a clean cart which is fully and neatly stocks with linens and supplies; Service a minimum of 14 guest rooms during a shift;  Responsible for the security of assigned room keys; Must be a min. of  18 yrs. of age; HS Diploma/GED required; One (1) year Hospitality/Housekeeping exp. preferred; Possess excellent customer service and communication skills; Flexible to work any scheduled shifts and/or days, including weekends and holidays. 
Heavy Porter-New Hiring Rates
The Environmental Services (EVS) Heavy Porter is responsible for highest level cleanliness of all public and administrative areas, including the casino during the assigned shift, ensuring superior service to all patrons and guests of the Hotel-Casino.   All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Responsible for the heavy cleaning and servicing of public and administrative areas, spa-salon, restaurants rest rooms and casino area and other assigned areas according to established procedures and standards. Promotes positive guest, employee and public relations at all times. Responsible for the quality, consistency and presentation of all products and services. Responsible for the safe and effective handling of heavy duty cleaning equipment such as, but not limited to, shampooers, buffers, burnishers, carpet cleaners and other miscellaneous cleaning equipment. Responsible for the security, cleaning, maintenance and safe storage of all equipment used. Must be able to complete tasks with minimal direction. Must ensure the safe handling of all chemicals and equipment according to manufacturer’s instructions and OSHA regulations. Responsible for the safe and efficient restoration and maintenance of all flooring. Deliver supplies as assigned. Promptly reports any maintenance, equipment, property or guest service problems to supervision. Must ensure the proper posting of signage when necessary. Participates in daily inspections with supervision as necessary. Assists in other projects and handles job tasks as deemed appropriate.
Hotel Front Desk Agent-Full Time-New Hiring Rates
Position Overview: The Front Desk Agent is responsible for providing hospitality through greeting and welcoming guests and assisting guests in a friendly and courteous manner while performing check in and checkout processes, ensuring superior service to all guests and patrons of the Hotel/Casino.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Essential Job Functions: Greets and welcomes guests in a friendly, courteous manner, assigns rooms and is responsible for the accurate check in and checkout processes for hotel guests.Promotes positive guest, employee and public relations at all times.Responsible for the quality, consistency and presentation of all products and services delivered to guests.Issues room keys to guests, ensuring all assigned rooms are clean and vacant.  Communicates with Housekeeping / Property Operations to coordinate clean and vacant rooms or report any guest problems.  Routinely describes hotel and room amenities and provides directions.   Answers any guest inquiries appropriately; contacts others to obtain information when necessary.Maintains a cash bank and adheres to all revenue controls and procedures.    Processes folios, posts charges and collects payments due.  Reviews charges with guests. Receives cash, credit card and comps in payment.  Contacts a supervisor for assistance in handling any folio disputes.  Handles any pick up charges according to established policies and procedures.  Obtains appropriate approval to assist guests requesting discretionary complimentaries for pick up charges.Makes hotel reservations for FIT or transient guests when the hotel is at a selling status.Records pertinent guest comments onto reservation.  Reads and follows up on reservation comments.Works to resolve any guest concerns or issues in a courteous and efficient manner.  Communicates any job/service related incidents to supervision in a timely manner.  Provides written reports when necessary.Maintains knowledge of hotel, property, events and promotions to assist with guest inquiries.Ensures the timely delivery of all messages, mail and packages when necessary.Assists in other projects and handles job tasks as deemed appropriate.Attends meetings as necessary.Adheres to all policies, procedures and revenue controls.Meets attendance guidelines and adheres to regulatory, departmental and company policies.  Essential Requirements: Must be able to perform each of the essential functions and responsibilities satisfactorily.Must be a minimum 18 years of age or older upon employment.High School Diploma or equivalent required.Minimum one year Hospitality/Front Office experience preferred.  Casino/Front Desk  experience preferred.Proficient computer/PC skills, including Microsoft Office.Possesses excellent customer service, organizational, communication and multi-tasking skills.Strong interpersonal qualities.Flexible to work any scheduled shifts and/or days, including weekends and holidays.Ability to perform basic calculations and understand, analyze, interpret and communicate guest or operational data and information.Must be able to be approved for and maintain a valid Pennsylvania Gaming License, if necessary.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods.Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.Adequate manual dexterity to operate office equipment and engage in light lifting.   Other Skills/Abilities: Must be able to obtain and maintain a Gaming License as required by the Pennsylvania Gaming Control Board. Must be able to handle exposure to areas where smoking is permitted.Must be able to speak, read, write and understand English.  Must have oral and aural acuity and ability to respond to cues.  
Housekeeping Floor Inspector
Position Overview:POSITION TO BE HIRED IN MARCH 2019. The Housekeeping Floor Inspector is responsible for ensuring exemplary cleanliness is guaranteed for all guest rooms.  A 100 point check list is used to confirm cleanliness and adhearence to four diamond standards.  The Inspector will ensure superior service to all patrons and guests of the Hotel/Casino.  The Housekeeping Floor Inspector will assist the staff as necessary to facilitate Housekeeping operations.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Essential Job Functions: ·          Inspects rooms and hotel area daily to ensure cleanliness according to standards. ·         Responsible for the quality, consistency and presentation of all products and services delivered to guests. ·         Responsible for supervising the daily operations of the Housekeeping department. ·         Promotes positive guest, employee and public relations at all times. ·         Participates in the ongoing training of staff members to ensure knowledge of and adherence to policies, procedures, standards and safety regulations. ·         Enforces departmental policies, procedures, standards and safety regulations. ·         Ensures appropriate application of turndown services. ·         Ensures appropriate inventories and stocking of all linens, textiles and cleaning supplies for department usage and on GRA carts.  Reports lost inventories. ·         Monitors employee productivity and makes necessary adjustments to accommodate business needs. ·         Routinely enforces all policies, procedures, standards and safety regulations.   Make recommendations for improved efficiencies. ·         Coordinates efforts and communicates information with related departments to ensure effective guest service and internal service.  Fosters good working relationships with internal areas. ·         Investigates and resolves all guest complaints and concerns.  Responds to all guests’ concerns, complaints or incidents in a timely and courteous manner.  Implements service recovery actions to remedy service failures. ·         Works to accommodate guest requests appropriately, timely and efficiently. ·         Maintains a clean, safe, hazard free and harassment free work environment within the areas of responsibility. ·         Assists in other projects and handles job tasks as deemed appropriate. ·         Attends meetings as necessary. ·         Meets attendance guidelines and adheres to regulatory, departmental and company policies.   Essential Requirements: ·         Must be able to perform each of the essential functions and responsibilities satisfactorily. ·         Must be a minimum 18 years of age or older upon employment. ·         High School Diploma or equivalent required. ·         One to three years of Hospitality/Housekeeping experience required.    Casino/Housekeeping experience preferred. ·         Knowledge of OSHA regulations required. ·         Proficient computer/PC skills, including Microsoft Office. ·         Possesses excellent customer service, organizational, communication and multi-tasking skills. ·         Strong interpersonal, motivational and leadership qualities. ·         Flexible to work any scheduled shifts and/or days, including weekends and holidays. ·         Ability to perform basic calculations and understand, analyze, interpret and communicate guest or operational data and information to achieve objectives. ·         Must be able to be approved for and maintain a valid Pennsylvania Gaming License, if necessary.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand, sit, walk, reach, bend, stoop or kneel for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity to operate office equipment and engage in lifting up to seventy-five (75) pounds.   Other Skills/Abilities: ·         Must be able to handle exposure to areas where smoking is permitted. ·         Must be able to handle exposure to cleaning chemicals. ·         Must be able to speak, read, write and understand English.  Must have oral and aural acuity and ability to respond to cues.
Houseperson
Responsible for the highest level of cleanliness of guest room floor areas and hotel areas as assigned, supports Guest Room Attendants by stocking supplies and equipment and handling all linen processes; Knowledge of OSHA standards and regulations; Operates heavy duty equipment including shampooers; Min. 18 yrs. of ag; HS Diploma-GED; One year Hospitality-Housekeeping exp. preferred; Flexible to work any scheduled shifts and/or days, including weekends and holidays.
Linen Houseperson
Responsible for handling, issuing and processing all linens, textiles and supplies and supporting Housekeeping operations, ensuring superior service to all patrons and guests of the Hotel/Casino; Maintains linen and supplies storage facilities in a clean and orderly manner; Prepares, inspects and counts linens and textiles from laundry service;One year of Hospitality/Housekeeping experience preferred; Minimum 18 yrs of age; HS Diploma/GED required.  On-Call Position with availability to work second shift including weekends and holidays.
Public Area Attendant-New Hiring Rates
The Environmental Services (EVS) Public Area Attendant is responsible for highest level cleanliness of all public and administrative areas, including the casino during the assigned shift, ensuring superior service to all patrons and guests of the Hotel/Casino.   All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Candidates must possess excellent customer service and communication skills.  One year of EVS cleaning experience preferred.
Reservations Agent - Overnight
  Position Overview:           The Guest Services Representative is responsible for answering guest calls, making reservations accommodations for the hotel and its amenities, promotions and events, ensuring superior service to all guests and patrons of the Hotel/Casino.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Essential Job Functions: Responsible for answering guest calls and making reservations for the hotel and its amenities, promotions and events, including entering guest responses to direct mail offers.  Responsible for entering reservations received from Marketing Ops Representatives.Responsible for servicing all incoming calls through the Communications Center System, including routing calls, taking messages, paging guests and making announcements. Adheres to established call scripts and service standards and ensures strict adherence to telephone etiquette.Obtains all pertinent information to handle calls accurately and ensures the accuracy of reservations and responses made. Adheres to the current status and/or sell rate when making reservations.Routinely provides alternatives dates and cross sell dates to guests.Maintains knowledge of property, hotel, events and promotions to assist with guest inquiries. Provides wake-up calls appropriately and timely upon request. Adheres to non-registered guest policies. Ability to issue complimentaries in accordance with the approved comp matrix.Proficient in using the LMS, ARTS and ACSC systems to enter reservations and provide confirmations.Performs telemarketing functions when assigned.Ensures guest/customer needs are met and service is provided in a quick and efficient manner.  Promotes positive guest, employee and public relations at all times.Responsible for the quality, consistency and presentation of all products and services delivered to guests.Must be able to handle multiple tasks.Assists in the training of new hires.Assists in other projects and handles job tasks as deemed appropriate; Attends meetings as necessary.Meets attendance guidelines and adheres to regulatory, departmental and company policies.   Essential Requirements: Must be able to perform each of the essential functions and responsibilities satisfactorily.Must be a minimum 18 years of age or older upon employment.High School Diploma or equivalent required.One to three years of Reservations/ Call Center experience preferred.Proficient computer/PC skills, including Microsoft Office, LMS, ARTS and ACSC systems.Strong knowledge of property management, reservations and player tracking systems preferred.Possesses excellent customer service, organizational, communication and multi-tasking skills.Strong interpersonal qualities.Flexible to work any scheduled shifts and/or days, including weekends and holidays.Ability to perform basic calculations.Must be able to be approved for and maintain a valid Pennsylvania Gaming License, if necessary.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods.Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.Adequate manual dexterity to operate office equipment and engage in light lifting.   Other Skills/Abilities: Must be able to handle exposure to areas where smoking is permitted.Must be able to speak, read, write and understand English.  Must have oral and aural acuity and ability to respond to cues.    
Reservations Agent-Full Time-New Hiring Rates
Position Overview: The Guest Services Representative is responsible for answering guest calls, making reservations accommodations for the hotel and its amenities, promotions and events, ensuring superior service to all guests and patrons of the Hotel/Casino.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Essential Job Functions: Responsible for answering guest calls and making reservations for the hotel and its amenities, promotions and events, including entering guest responses to direct mail offers.  Responsible for entering reservations received from Marketing Ops Representatives.Responsible for servicing all incoming calls through the Communications Center System, including routing calls, taking messages, paging guests and making announcements. Adheres to established call scripts and service standards and ensures strict adherence to telephone etiquette.Obtains all pertinent information to handle calls accurately and ensures the accuracy of reservations and responses made. Adheres to the current status and/or sell rate when making reservations.Routinely provides alternatives dates and cross sell dates to guests.Maintains knowledge of property, hotel, events and promotions to assist with guest inquiries. Provides wake-up calls appropriately and timely upon request. Adheres to non-registered guest policies. Ability to issue complimentaries in accordance with the approved comp matrix.Proficient in using the LMS, ARTS and ACSC systems to enter reservations and provide confirmations.Performs telemarketing functions when assigned.Ensures guest/customer needs are met and service is provided in a quick and efficient manner.  Promotes positive guest, employee and public relations at all times.Responsible for the quality, consistency and presentation of all products and services delivered to guests.Must be able to handle multiple tasks.Assists in the training of new hires.Assists in other projects and handles job tasks as deemed appropriate; Attends meetings as necessary.Meets attendance guidelines and adheres to regulatory, departmental and company policies.   Essential Requirements: Must be able to perform each of the essential functions and responsibilities satisfactorily.Must be a minimum 18 years of age or older upon employment.High School Diploma or equivalent required.One to three years of Reservations/ Call Center experience preferred.Proficient computer/PC skills, including Microsoft Office, LMS, ARTS and ACSC systems.Strong knowledge of property management, reservations and player tracking systems preferred.Possesses excellent customer service, organizational, communication and multi-tasking skills.Strong interpersonal qualities.Flexible to work any scheduled shifts and/or days, including weekends and holidays.Ability to perform basic calculations.Must be able to be approved for and maintain a valid Pennsylvania Gaming License, if necessary.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods.Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.Adequate manual dexterity to operate office equipment and engage in light lifting.   Other Skills/Abilities: Must be able to handle exposure to areas where smoking is permitted.Must be able to speak, read, write and understand English.  Must have oral and aural acuity and ability to respond to cues.
Shuttle Driver
Responsible for transporting guests and employees to and from the hotel to designated locations ensuring superior service to all patrons and guests of the Hotel/Casino; Reports all vehicle incidents or accidents immediately to supervision; Must be a min. 18 yrs. of age or older; HS Diploma /GED required; Must possess valid CDL Pennsylvania Driver’s License and clean record for the past three years with passenger endorsements; 1 yr. transportation experience preferred; Must be able to operate all manual and automatic transmission vehicles; Flexible to work any scheduled shifts and/or days, including weekends and holidays. PART-TIME HOURS.
Valet Attendant
Position Overview: The Valet Attendant is responsible for the efficient and safe parking and retrieval of guests’ vehicles, ensuring superior service to all patrons and guests of the Hotel/Casino.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Essential Job Functions: Responsible for the efficient and safe parking and retrieval of guests’ vehicles in a courteous, safe and efficient manner.Promotes positive guest, employee and public relations at all times.Responsible for the quality, consistency and presentation of all products and services delivered to guests.Responsible for the initial greeting to our guests and ensures claim tickets are given to guests upon arrival and collected upon departure.Ensures adherence to scripted communication with guests.Ensures claim tickets are completed and accurate.  Gives completed tickets to Valet Dispatcher.Opens or holds vehicle doors for guests.Safely parks the vehicle in the designated area according to established procedures.Immediately reports and accidents/incidents and vehicle or area safety hazards to supervision.Assists with luggage and belongings as needed.Assists with vehicles with mechanical difficulties.Observes parking areas for security and any unauthorized personnel.Observes all speed limits and drives cautiously.Ensures stopping vehicle for camera system processes.Maintains knowledge of hotel, property, events and promotions to assist with guest inquiries.Attends meetings as necessary.Meets attendance guidelines and adheres to regulatory, departmental and company policies.   Essential Job Requirements: Must be able to perform each of the essential functions and responsibilities satisfactorily.Must be a minimum 18 years of age or older upon employment.High School Diploma or equivalent required.Must possess valid Pennsylvania Driver’s License and clean record for the past three years.One year valet parking/traffic controller experience preferred.Must be able to operate all manual and automatic transmission vehicles.Possesses excellent customer service skills.Strong interpersonal qualities.Flexible to work any scheduled shifts and/or days, including weekends and holidays.Ability to perform basic mathematical calculations.Must be able to be approved for and maintain a valid Pennsylvania Gaming License, if necessary.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas.  Must be able to stand, walk and run for long periods.Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.Adequate manual dexterity to operate office equipment and engage in lifting up to seventy-five (75) pounds.   Other Skills/Abilities: Must be able to obtain and maintain a non-gaming license as required by the PGCB.Must be able to handle exposure to areas where smoking is permitted.Must be able to handle exposure to vehicle exhaust and work in all weather conditions.Must be able to speak, read, write and understand English.  Must have oral and aural acuity and ability to respond to cues.  
Valet Dispatch
Responsible for the accurate data entry from valet tickets, receiving and settlement of guest transactions and dispatching of valet tickets for retrieval of vehicles, ensuring superior service to all patrons and guests of the Hotel/Casino; Promotes positive guest, employee and public relations at all times; Must be a min. 18 yrs. of age or older; High School Diploma or equivalent required; Possess excellent customer service and cash handling skills, organizational skills a must; Flexible to work any scheduled shifts and/or days, including weekends and holidays; Must be able to be approved for and maintain a valid Non- Gaming License as required by the Pennsylvania Gaming Control Board.
Wardrobe Attendant
Wardrobe Attendant keeps employee uniforms in good condition; collects, launders, issues and mends employee uniforms.  Additionally, assist the seamstress-tailor and wardrobe manager in other tasks as needed. One to two years of related experience highly preferred and should possess knowledge of commonly-used concepts, practices, and procedures within a wardrobe function.     

SECURITY/SURVEILLANCE
Security Officer-Casino Experience Pay
VIP -  Must be a min. of 21 years old... Responsible for ensuring the safety of the Casino patrons, Hotel guests, employees of the Company and to protect the assets and property of the company; Ensures compliance with all Federal and State Laws and the Rules and regulations of the Pennsylvania Gaming Control Board; Responds immediately to all incidents, illegal activities or any other emergency situations; Continually monitors their assigned area for safety hazards that could endanger patrons, guests or employees. HS Diploma-GED required; Minimum one (1) year work experience.  Must be able to work nights, weekends and holidays as required with occasional travel; ; Must be approved for and maintain a PA Gaming License. 
Surveillance Agent-New Hiring Rates
Responsible for operating all surveillance computer equipment; Monitors all areas of the property and closely observes a target game, staff member or customer; Reports improper activity or disturbances to supervisor or security team for further investigation; Ensures compliance with gaming requirements set by state gaming authority and local law enforcement; Safeguards the assets of the organization; Assists the Surveillance Shift Manager in organizing routine random surveillances as required; Works closely with the Security Department to prevent the loss or damage of company assets; HS Diploma/GED required; Minimum two (2) years related experience preferred; Performs a variety of tasks as determined by the Surveillance Shift Manager; Minimum  21 years of age; Must maintain a valid PA Gaming License. Able to work nights, weekends and holidays as required.

TABLE GAME OPERATIONS
Experienced and or Certified Table Games Dealers
(Mt Airy has positions open for Dealers with experience and/or Dealers with Certified Training from an accredited gaming school. All serious applicants are welcome to apply.  The process will involve an interview and table game audition. These positions are "On Call-Part time." )Responsible for the protection and integrity of the  games being dealt; Conducts the games in accordance with MACR policies and procedures and regulations of PGCB; Handling player transactions and notifying Floor Supervisor or Pit Manager of any irregularities; Responsible for maintaining a professional, friendly and courteous atmosphere providing the guest with a pleasant gaming experience; Excellent customer service and communication skills required. One (1) year experience as a casino dealer within the last five (5) years and certified in two (2) core games (Craps, Blackjack, Roulette and/or Baccarat) required.  Must be able to obtain and maintain a gaming license from the PGCB. Please indicate core games certifications held under the Special Skills section.

 

312 Woodland Rd, Mount Pocono, Pennsylvania 18344
1-877-MTAIRY-1 (1-877-682-4791)