MAKE A CAREER MOVE Game Plan

At Mount Airy Casino Resort, we value our employees and are always offering great career opportunities. As a direct reflection of who we are, employees are expected to live up to the high level of standards we set for ourselves, as an industry based on customer satisfaction. We do our best to provide employees with a quality work environment and treat each and every one with respect and care. It's our mission to provide everyone that walks through our doors with the best experience possible, including our employees.

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FINANCE/ACCOUNTING
CAGE CASHIER-Part Time- NEW HIRING RATES-EVENING OVERNIGHT HOURS
Responsible for handling transactions with both internal and external customer involving a variety of cash and cash equivalents. Exchange coins and tickets for cash and to make change for customers as necessary; Assist Slot dept. with payout of jackpots; Balance banks on daily basis; Conduct transactions with guests; Cash personal checks utilizing check guaranteeing service; Maintain, fill and service Ticket Redemption Units; Must be flexible to work varied hours; Knowledge/operational skills of coin counter and currency counters preferred; Must be able to operate office equipment and 10-key calculators; Must be able to stand up to 8 hours per shift; Min. 18 yrs. of age; HS Diploma/GED required; One (1) year retail cashier or money handling and customer service experience preferred; Must be approved for and maintain a PA Gaming License. 
Cash Services Representative
THIS IS NOT A MACR POSITION.  CONTACT INFO BELOW:Contact for position: email: joe.franklin@cashservicecenters.com  call: 504-214-2461Essential Duties and Responsibilities:Maintains and reconciles a cash drawer, and secures cash, checks, forms, and other related inventory.Consistently provides prompt, friendly and courteous service to guests, maintains constant awareness of services offered by Cash Service Centers.Ensures security is maintained of cash drawer and all monetary instruments.Cashes checks for guests in accordance with established procedures.Performs cash advances in accordance with established procedures.Exchanges cash for guests in adherence with established procedures.Operates a 10-key calculator.Performs bank paperwork/deposits and transfers funds with casino Main Bank.Performs all other duties as assigned.
Casino Credit Clerk-FullTime
Position Overview: The Credit Clerk is responsible for coordinating and maintaining all paperwork necessary to establish credit for guests under the direction of the Credit Executive and the Credit Manager in compliance with established MACR policy and procedure, objectives, goals and PA Gaming Control Board regulations.   Essential Job Functions:Processes applications of customers applying for credit.Requests credit reference and back reports associated with the issuance of credit and filing.Maintains customer credit files and handles customer correspondence. Responsible for gathering and recording data conductive to the approval of casino credit on individual credit applications. Communicates with Central Credit and other properties regarding credit applications. Makes credit reference inquiries, accept and process telephone applications, and forward to individuals authorized to approve credit along with proper completion of all related documents. Pulls credit reports from the Credit Bureau, and attaches report to credit application.Posts returned checks and paid accounts to designated finance function.Establishes guests in the Central Credit system.Enters information on approved credit accounts using applicable casino systems.Assists cashiers with any credit-related problems.Accepts credit applications over the phone or by mail.Files credit applications in departmental filing cabinet.Assists with various departmental needs (i.e. calling banks to verify cashier checks, obtaining bank ratings on applicants, etc.).Answers the phone; assists guests with any credit-related problems; provides information to designated finance function as needed.Ensures accuracy in cashing checks and entering information into computer system.Held accountable, to a high degree, for the accuracy and thoroughness of departmental records and reports.Knowledge of local jurisdiction gaming laws (federal, state, etc.) and attendant regulations as well as company internal controls, policies and procedures.Promotes positive guest relations providing an enjoyable gaming experience Attends all necessary meetings.Assists in other projects as directed.Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed. Hours are determined by 24-hour schedule.  Essential Requirements: High School diploma or GED required.  Some college courses in Banking and Finance or related area preferred.Ability to operate computers, fax machines and calculators in the processing of credit information. Good clerical and office skills.Must possess excellent oral and written communication skills.Ability to independently maintain high levels of productivity. Effective communication skills required.  Must be extremely numbers-oriented and computer-literate.Ability to read, analyze, and interpret basic instructions furnished in written, oral or diagram form.  Ability to respond to common inquiries or complaints from guests.Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals.Ability to apply commonsense reasoning to a variety of situations.   Must have the ability to deal effectively and interact well with the employees throughout all levels of the Mount Airy Casino Resort.Must be able to be approved for and maintain a valid license as required by the PA Gaming Control Board.Must have ability to deal affectively and interact well with guests and employees.Must demonstrate leadership, fairness and sensibility to the guests and employees.Ability to work long hours within a smoking environment, employee will be exposed to smoke.   ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Must be able to sit, stand, walk, and move through all areas of the casino for long periods of time.Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with guests, management, employees, and members of the business community in all situations.Adequate manual dexterity to operate office equipment and engage in light lifting.While performing the duties of this job, the Employee is regularly required to use hands to finger, handle, or feel objects, reach with hands and arms; and talk or hear.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus  Other Skills/Abilities: Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.Must be able to work nights, weekends and holidays as required with occasional travel.  
Count Team Associate-4AM Start-Part Time
This position requires a person to be in at 4:00 AM.  Only serious applicants please.Responsible for actively participating in the Slot drop,counting and verifying all gaming revenue;  Perform the collection and count of soft drop for slot machines with the focus on accuracy; Accurately count slot drop and reconcile paperwork to the system reports for cash and gaming voucher transactions; Report any discrepancies to the Income Audit Department; Responsible for operating cash counting equipment; Hours are determined by 24-hour schedule; Min. 18 yrs. of age; HS Diploma/GED required; Previous cash handling experience preferred; Part- time hours;  Adept with mechanical devices preferred. Must  be approved for and maintain a PA Gaming license. Must be available 4AM - 12PM

FOOD & BEVERAGE
Banquet Cook
JOB OVERVIEW: Prepare recipes, hot & cold food items and assist in all kitchen activities to ensure that guests receive high quality food items in a timely manner.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. KEY DUTIES: Responsible for the fast and clean servicing of all menu items to the restaurant service persons and is responsible for seeing that each order that is sent out is uniform. Controls food production to include: proper cooking methods; proper cooking times and temperatures; insures sanitation, handling and storage of prepared foods and leftovers.  Prepares for a rush period of work without getting behind. Prepare food items according to portion and quality standards specified in recipes; control food usage to minimize waste. Maintain a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis. Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Report all unsafe or malfunctioning equipment to supervisor. May maintain supplies and equipment (trays, china, silver and condiments) for service at the station areas. Advise supervisor of low inventory items and problems related to equipment, food quality, portions, etc. Perform receiving and inventory duties as specified by supervisor; stocks supplies as requested. Assist cooks and stewards during peak activity periods. Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services.  May assist with other duties as needed.   Qualifications and Requirements: Minimum: Basic reading, writing and math skills and six months of food preparation experience. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Standing up and moving about the kitchen Communicating with other people Handling food, objects, products and utensils Bending, stooping, kneeling   Other: Communication skills are utilized a significant amount of time when interacting with the other cooks, wait staff or supervisors. ·         Reading and writing abilities are utilized often when preparing meals from a recipe, when assisting in the scheduling of the kitchen staff, or when keeping track of inventory. ·         This person utilizes problem solving and reasoning abilities ·         Mathematical skills, including basic math, percentages, quantities, and variances are used frequently. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. May be required to work nights, weekends, and/or holidays.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.  
BANQUET SERVER
JOB OVERVIEW: This is an on-call position, which provides fast and courteous service of food and beverages to guests and ensures quality of food and beverage presentation per established standards.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. KEY DUTIES: Promptly greets guest at assigned tables and take beverage order. Clear away soiled dishes on an ongoing basis and replace flatware as needed. Returns to each assigned table periodically to ascertain whether additional items are desired. Requires having a basic knowledge composition of food and beverage menu items, daily specials and proper placing procedures. Monitors guest consumption of alcohol and intervenes as needed according to guidelines. Prepare beverages for service to guests and present food according to established health and presentation standards. Clear and clean tables in a prompt and efficient manner.  Clean and/or wipe down tables and resets table after guest leaves table. Perform side-work, and any other opening or closing duties as required.  Ensure that wait staff stations are clean and maintained throughout shift. Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.     May assist with other duties as assigned.   Qualifications and Requirements: Minimum:  Basic reading and writing; Food service experience with general knowledge of restaurant operations; high school diploma or its equivalency required. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds. Moving about the Banquet area and the kitchen. Handling objects; plates, trays, glasses, etc. Bending, stooping, and kneeling.   Other: Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. Reading and writing abilities are utilized often when taking orders, completing paperwork, etc. Basic math skills are frequently used when handling cash and credit. May be required to work nights, weekends, and/or holidays. Must be able to handle exposure to areas where smoking is permitted.Must be able to speak, read, write and understand English.  Must have oral and aural acuity and ability to respond to cues.   Employment is contingent upon a favorable outcome of a background investigation and drug screening. ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods.Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting. 
Bartender-Wet Pool and Nightclub
Qualified candidate must have outgoing, friendly personality and a cheerful accommodating disposition while providing exceptional customer service to all patrons and communicate in a pleasant, friendly, and professional manner at all times; Responsibilities include serving and mixing alcoholic and non-alcoholic drinks to guests and servers in accordance to specifications set forth by the Venue in a courteous and timely manner; Must possess complete knowledge of food and beverage including preparation and understand and demonstrate proper liquor, beer and wine service; Must maintain awareness of all state laws pertaining to the sale and service of alcoholic beverages as well as staff privileges and responsibilities; Responsible for cash handling; Must be a minimum of 18 years of age or older upon employment; High school diploma or its equivalency required with previous customer service experience preferred; Previous Serving, Bartending experience required with a minimum two years experience highly preferred; Must present a well-groomed appearance. Must be teamwork oriented; Cash Handling, and/or Infogenesis experience preferred. Hours are determined by 24-hour schedule. Must be flexible to work a variety of shifts. *Bring pool attire for your audition.
Beverage Shift Manager
  Job Summary: The Beverage Shift Manager is responsible for all Beverage operations for their shift.  Monitor and ensure quality and efficiency of all aspects of the beverage department and property.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. Essential Functions and Responsibilities: Scheduling Familiarize yourself with daily pit sheets.Check with Supervisors as to schedule changes, call offs, etc.Be fully aware of all decisions made by the other Managers and Supervisors in regards to staffing.Check daily staff sheets and schedules.Ensure check in is done consistently and correctly. Note all switches, and replacements for callouts.Check all Request Time Off’s (RTO’s), vacations, and personal days on sheets. Inventory Check all outlets for possible shortages of liquor, wine, beer, dry goods, and glassware.Report all shortages to the Manager.Check all requisitions for validity and accuracy.Check all par levels and report any discrepancies to the Manager.Ensure consistency and quality of products served and glassware used.Shall be responsible for inventory monthly and as needed.  Payroll/Attendance Extend payroll at the end of the shift.Ensure all payroll is signed off and payroll sheets ready for the next shift.Complete attendance charts.Ensure all early outs, sickness, etc. are adjusted at the end of the shift.Ensure all employees working have signed in.Any payroll discrepancies are documented completely and turned over to the department Manager for investigation.All employees are required to sign out themselves.Employee Relations Employees are treated fairly, equally and consistently.Ensure all progressive discipline is handled professionally and in a timely fashion.Any discipline to be issued that day is given to the Manager and to be checked for consistency of department’s rules and regulations.  Any events that need investigation should be well documented and turned over to the Beverage Manager for continued investigation.  A report must be done that day before the Beverage Shift Manager leaves for the day. If a determination is made that discipline will result in suspension, the Beverage Manager should be contacted immediately.Communication All memos pertaining to Beverage Shift Manager are read and understood.All information is passed to the Manager through log book or memos.All information is passed on to all beverage employees by means of bulletin board or verbally.All special requests by our guests have been reported to the Beverage Manager.All guest complaints are handled completely and reported to the Beverage Manager for follow up.All beverage meetings are attended.All pertinent information is logged in respective log book.Manager will hold meeting with outgoing shift and incoming shift together.  At this time the shift turnover sheet would be signed off.Organization Bars are operated in full compliance with applicable liquor regulations.Bars and pump rooms are inspected daily for cleanliness and appearance.Bars and pump room are kept clean and odor free.Office area is kept neat and orderly. Other Responsibilities: Supervisor should know and be able to perform bar duties.Take at least 2 walks through your area of the Beverage Department making notes of equipment repairs, work orders, project requests, equipment needs, cleanliness of areas, employee job performances and guest satisfaction. Ensure that surveys of casino floor are completedEnsure that hosts or supervisors check each outlet for open checks.Pass onto next supervisor any follow-up that you are unable to complete.Read all log books at the beginning of your shift.  Log any pertinent information at the end of your shift. Assist in other projects, as directed.Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.  Hours are determined by 24-hour schedule. Qualifications/Requirements:To perform this job successfully, and individual must be able to perform each of the essential duties and responsibilities satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Must demonstrate leadership, fairness and sensibility to the customers and employees.Must possess ability to instill a sense of pride and personal responsibility in subordinate employees. Education/Experience: Must be a minimum of 18 years of age or older upon employment.High School diploma or equivalent is required.Previous customer service experience preferred.3-5 years in the field of food and beverage.Previous supervisory/management experience preferred.Must be able to work a flexible schedule including nights, weekends, and holidays.Language Skills and Reasoning Ability: Must possess excellent communication skills.Ability to write routine correspondence and to speak effectively to the public, employees and customers.Must have the ability to deal effectively and interact well with the customers and employees.Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderately loud.  When on the casino floor, the noise levels increase to loud.  Must be able to work in an environment where smoking is permitted.  Must be able to stand, walk, and move through all areas of the casino.Maintain physical stamina and proper mental attitude to work under pressure in a fast-faced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.Other: Must be able to obtain and maintain a Non-Gaming License as required by the Pennsylvania Gaming Control Board.Communication skills are utilized a significant amount of time when interacting with the other cooks, wait staff or supervisors.Reading and writing abilities are utilized often when preparing meals from a recipe, when assisting in the scheduling of the kitchen staff, or when monitoring inventory.Mathematical skills, including basic math, percentages, quantities, and variances are used frequently. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. May be required to work nights, weekends, and/or holidays. ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods.Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.    
BUFFET CASHIER
Position Overview: The General Cashier is responsible for operating cash registers and properly settling checks in food and beverage outlets. All duties are to be performed within the guidelines of Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives.   Essential Job Functions: Operates cash register and properly settles checks.Records all tips collected from credit cards and complimentaries.Keeps restaurant work area neat and clean, picks up trash, glasses, etc.Informs shift change of unique situations involving guests.Provides exceptional customer service to all patrons and communicates in a pleasant, friendly, and professional manner at all times. Maintains a professional work environment with supervisors and staff.Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.Attend all necessary training meetings.Assist in other projects, as directed.Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.  Hours are determined by 24-hour schedule.   Essential Requirements: To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: Must be a minimum of 18 years of age or older upon employment.High school diploma or its equivalency preferred.Knowledge of cash, credit card and complimentary transactions desired.Previous customer service experience preferred. Language Skills and Reasoning Ability: Must possess excellent communication skills. Ability to write routine correspondence and to speak effectively to the public, employees and customers.Must have the ability to deal effectively and interact well with the customers and employees.Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.  ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud. Must be able to stand, walk, and move through all areas of the casino.Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Other: Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.Work nights, weekends and holidays as required. 
Buffet Cook Attendant
JOB OVERVIEW: Prepare recipes, hot & cold food items and assist in all kitchen activities to ensure that guests receive high quality food items in a timely manner.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. KEY DUTIES: Responsible for the fast and clean servicing of all menu items to the restaurant service persons and is responsible for seeing that each order that is sent out is uniform. Controls food production to include: proper cooking methods; proper cooking times and temperatures; insures sanitation, handling and storage of prepared foods and leftovers.  Prepares for a rush period of work without getting behind. Prepare food items according to portion and quality standards specified in recipes; control food usage to minimize waste. Maintain a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis. Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Report all unsafe or malfunctioning equipment to supervisor. May maintain supplies and equipment (trays, china, silver and condiments) for service at the station areas. Advise supervisor of low inventory items and problems related to equipment, food quality, portions, etc. Perform receiving and inventory duties as specified by supervisor; stocks supplies as requested. Assist cooks and stewards during peak activity periods. Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services.  May assist with other duties as needed.   Qualifications and Requirements: Minimum: Basic reading, writing and math skills and six months of food preparation experience. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Standing up and moving about the kitchen Communicating with other people Handling food, objects, products and utensils Bending, stooping, kneeling   Other: Communication skills are utilized a significant amount of time when interacting with the other cooks, wait staff or supervisors. ·         Reading and writing abilities are utilized often when preparing meals from a recipe, when assisting in the scheduling of the kitchen staff, or when keeping track of inventory. ·         This person utilizes problem solving and reasoning abilities ·         Mathematical skills, including basic math, percentages, quantities, and variances are used frequently. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. May be required to work nights, weekends, and/or holidays.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.  
BUFFET HOST-HOSTESS
Job Summary: Immediately greets and seats guests with a smile and initiates the execution of the “great service experience”.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. Essential Functions and Responsibilities: Creates and ensures a fun-filled, entertaining and exciting environment where the flawless delivery and execution of service excellence is paramount Serves as a leader for employees while fostering teamwork, employee morale, motivation and open communication Performs “satisfaction checks” when not seating guests. Oversees duties performed by the Bus Persons to ensure fast and efficient turnaround of tables. Entertains guests and creates a fun-filled environment by circulating throughout public areas of the facility as assigned Helps to maintain and enhance a safe, secure and comfortable environment for our guests and employees Maintains knowledge of all menu items and other pertinent information regarding the outlet. Promotes Mount Airy Casino Resort and acts in a professional and courteous manner. Exhibits a positive, outgoing personality. Performs “station” and “side work” checks, voids checks as directed by policy and assists with administrative duties as assigned. Ensures that all aspect of the assigned outlet contributes to 100% guest satisfaction Demonstrates excellent customer relations skills and ability to market the outlet to the preferred guests.  Promote uniqueness of food and beverage service  Ensures adherence to all Board of Health standards Ability to interact and coordinate work with other departments Has full knowledge and application of employee handbooks Can be flexible of work, shifts and duties, in accordance with business needs. Presents oneself as a credit to Mount Airy Resort Casino and encourages other to do the same.   Qualifications/Requirements   To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Two Year College degree required in related hospitality field or equivalent experience. Minimum 3 years food and beverage management equivalent with extensive experience in a Gourmet Restaurant. Some tableside service knowledge. Some knowledge of wine pouring.   Ability to develop, train and educate staff. Ability to work as a team member. Ability to produce best demonstrated practices and results to be used company wide.   Education/Experience: Must be a minimum of 18 years of age or older upon employment.Must have limited Info-Genesis or Micros experience and some degree of food production experience. High school diploma or its equivalency required.Previous customer service experience preferred. Language Skills and Reasoning Ability: Must possess excellent communication skills. Ability to write routine correspondence and to speak effectively to the public, employees and customers.Must have the ability to deal effectively and interact well with the customers and employees.Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner.   Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderately loud. When on the casino floor, the noise levels increase to loud.  Must be able to work in an environment where smoking is permitted. Must be able to stand, walk, and move through all areas of the casino.Must be able to lift at least 20 lbs. Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.   Other: Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.Work nights, weekends, holidays, and special promotions as required.Employment is contingent upon a favorable outcome of a background investigation, drug screening, and prior work experience. ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods.Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.    
BUFFET SERVER
JOB OVERVIEW: Provides fast and courteous service of food and beverages to guests and ensures quality of food and beverage presentation per established standards.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. KEY DUTIES: Greet all guests and take beverage and food orders in a prompt and professional manner. Prepare food and beverages for service to guests and present food according to established health and presentation standards. Clear and clean tables in a prompt and efficient manner.  Clean and/or wipe down tables, chairs, walls, windows, mirrors, and floors as necessary.  Reset tables and remove trays from floor. Perform side-work, and any other opening or closing duties as required.  Ensure that wait staff stations are clean and maintained throughout shift. Alert Outlet Management of any service and/or safety issues. Make appropriate service recovery gestures according to established guidelines in order to ensure total guest satisfaction.     May receive customer payments and process transactions as outlined in the cash and charge procedures as needed. May assist with other duties as assigned.   Qualifications and Requirements: Minimum:  Basic reading and writing; Food service experience with general knowledge of restaurant operations. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Moving about the restaurant Handling objects; plates, trays, glasses, etc. Bending, stooping, kneeling   Other: Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. Reading and writing abilities are utilized often when taking orders, completing paperwork, etc. Basic math skills are frequently used when handling cash and credit. May be required to work nights, weekends, and/or holidays.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods.Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.   
Cook Helper
JOB OVERVIEW: Prepare recipes, hot & cold food items and assist in all kitchen activities to ensure that guests receive high quality food items in a timely manner.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. KEY DUTIES: Responsible for the fast and clean servicing of all menu items to the restaurant service persons and is responsible for seeing that each order that is sent out is uniform. Controls food production to include: proper cooking methods; proper cooking times and temperatures; insures sanitation, handling and storage of prepared foods and leftovers.  Prepares for a rush period of work without getting behind. Prepare food items according to portion and quality standards specified in recipes; control food usage to minimize waste. Maintain a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis. Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Report all unsafe or malfunctioning equipment to supervisor. May maintain supplies and equipment (trays, china, silver and condiments) for service at the station areas. Advise supervisor of low inventory items and problems related to equipment, food quality, portions, etc. Perform receiving and inventory duties as specified by supervisor; stocks supplies as requested. Assist cooks and stewards during peak activity periods. Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services.  May assist with other duties as needed.   Qualifications and Requirements: Minimum: Basic reading, writing and math skills and six months of food preparation experience. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Standing up and moving about the kitchen Communicating with other people Handling food, objects, products and utensils Bending, stooping, kneeling   Other: Communication skills are utilized a significant amount of time when interacting with the other cooks, wait staff or supervisors. ·         Reading and writing abilities are utilized often when preparing meals from a recipe, when assisting in the scheduling of the kitchen staff, or when keeping track of inventory. ·         This person utilizes problem solving and reasoning abilities ·         Mathematical skills, including basic math, percentages, quantities, and variances are used frequently. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. May be required to work nights, weekends, and/or holidays.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.  
Director of Food and Beverage
job summary: The Director of Food and Beverage is responsible for managing and overseeing all aspects of the administration and daily operations of the Food and Beverage department.  The Director of Food and Beverage will perform all duties within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives.   Essential Functions and Responsibilities: ·         Responsible for directing and supervising Executive Chef, Banquet Manager, Day/Night Life Manager, Food and Beverage Outlets Manager, Beverage Manager,  Office Administrator and as well as all Food and Beverage employees. ·         Ability to issue complimentaries in accordance with the approved comp matrix. ·         Recommends restaurant opening and closing times, new venue ideas and staffing levels. ·         Monitor the budget to ensure that the department runs efficiently in order to achieve established fiscal and performance goals. ·         Conduct regular cover count, check average, food and beverage costs and projection analysis to maximize profitability. ·         Assist in the development and implementation of the Food and Beverage Policies and Procedures.  Develop departmental procedure manuals and ensure proper documentation and storage of all relevant materials. ·         Responsible for the development and implementation of training programs for all areas of the Food and Beverage department. ·         Oversee effective recruitment, hiring, training, recognition, coaching, terminations and other personnel related issues. ·         Establish management objectives, evaluate employee performance and provide feedback in order to ensure that objectives are met. ·         Communicate regularly with managers and keep them informed on all casino and Food and Beverage activities and events.  Communicate regularly with employees and keep them informed on all casino activities and events. ·         Ensure proper staffing levels and work schedules in order to provide a high level of service with minimum labor hours. ·         Responsible for settling all disputes with customers, employees and supervisors. ·         Cooperate with the Pennsylvania Gaming Commission to ensure proper compliance with all rules and regulations of the Pennsylvania Gaming Commission. ·         Provide exceptional customer service to all patrons and communicate in a pleasant, friendly and professional manner at all times.  Maintain a professional work environment with supervisors and staff. ·         Meet the attendance guidelines of the job and adhere to regulatory, departmental and company policies. ·         Attend all necessary training meetings ·         Assist in other projects, as directed. ·         Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed.  Hours are determined by a 24 hour schedule.   Qualifications/Requirements: To perform this job successfully, and individual must be able to perform each of the essential duties and responsibilities satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ·         Must demonstrate leadership, fairness and sensibility to the customers and employees. ·         Must possess ability to instill a sense of pride and personal responsibility in subordinate employees.   Education/Experience:   ·         Must be a minimum of 18 years of age or older upon employment. ·         Post Secondary education in related field. ·         Previous customer service experience preferred. ·         6 years in the field of food and beverage. ·         Minimum of 5 years of management experience. ·         Must be able to evaluate statistical reports and other business reports. ·         Knowledge of all phases of Food and Beverage administration, cost control, and familiarity of all beverage services is required. ·         Excellent interpersonal, customer service, communication, coaching, team building and problem solving skills.   Language Skills and Reasoning Ability: ·         Ability to write routine correspondence and to speak effectively to the public, employees and customers. ·         Must possess excellent communication skills. ·         Must have the ability to deal effectively and interact well with the customers and employees. ·         Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner   Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderately loud.  Must be able to work in an environment where smoking is permitted. ·         Must be able to stand, walk, and move through all areas of the Food and Beverage department. ·         Maintain physical stamina and proper mental attitude to work under pressure in a fast-faced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.   ADA Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderate.  When on the casino floor, the noise levels increase to loud. ·         Must be able to stand, walk and move through all areas of the property. ·         Must be able to work nights, weekends and holidays. ·         Maintain physical stamina and proper mental attitude to work under pressure in a fast-paced, noisy casino environment and effectively deal with guests, management and employees in all situations.   Other: ·         Must be able to be approved for and maintain a PA Gaming license. ·         Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues. ·         Work nights, weekends and holidays as required.
Fine Dining Cook-Bistecca by Il Mulino Restaurant
  Responsible for the fast and clean servicing of all menu items to the restaurant service persons and is responsible for seeing that each order that is sent out is uniform. Controls food production to include: proper cooking methods; proper cooking times and temperatures; insures sanitation, handling and storage of prepared foods and leftovers.  Prepares for a rush period of work without getting behind. Prepare food items according to portion and quality standards specified in recipes; control food usage to minimize waste. Maintain a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis. Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Report all unsafe or malfunctioning equipment to supervisor. May maintain supplies and equipment (trays, china, silver and condiments) for service at the station areas. Advise supervisor of low inventory items and problems related to equipment, food quality, portions, etc. Perform receiving and inventory duties as specified by supervisor; stocks supplies as requested. Assist cooks and stewards during peak activity periods.Must be 18 years of age or older1 year experienceFlexible with schedule
Fine Dining Host Hostess Bistecca by Il Mulino Restaurant
Immediately greets and seats guests with a smile and initiates the execution of the “great service experience”; Creates and ensures a fun-filled, entertaining and exciting environment in a fine dining restaurant where the flawless delivery and execution of service excellence is paramount; move gracefully and efficiently in dining room while maintaining food and beverage presentation per established standards Perform “satisfaction checks”  and oversees bus person duties; Maintains knowledge of all menu items;  Exhibit positive, outgoing personality and ability to engage in conversation with guests while waiting to be seated; Min. three years exp. in F & B preferred;  Must be flexible to work  holidays and weekends; Min. 18 years of age; HS Diploma/GED required.
Fine Dining Server Bistecca by Il Mulino Restaurant
One (1) year + fine dining food service experience required with general knowledge of restaurant operations. Knowledge of wines preferred; Provide courteous service of gourmet food and ability to communicate  menu items and beverages; move gracefully and efficiently in dining room while maintaining food and beverage presentation per established standards; Greet all guests and take beverage and food orders in a prompt and professional manner; Ensure that wait staff stations are clean and maintained ;  Carrying or lifting items weighing up to 50 pounds; Communication skills are utilized a significant amount of time when interacting with guests, wait staff, cooks, and supervisor; Reading and writing abilities are utilized often when taking orders, completing paperwork, etc.; Shifts include nights, weekends, and/or holidays. HS Diploma/GED required.  Minimum 18 years of age.
Guy Fieri Cooks
All shiftsreliable transportation  18yrs or older  1 year experience   Responsible for the fast and clean servicing of all menu items to the restaurant service persons and is responsible for seeing that each order that is sent out is uniform. Controls food production to include: proper cooking methods; proper cooking times and temperatures; insures sanitation, handling and storage of prepared foods and leftovers.  Prepares for a rush period of work without getting behind. Prepare food items according to portion and quality standards specified in recipes; control food usage to minimize waste. Maintain a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis. Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Report all unsafe or malfunctioning equipment to supervisor. May maintain supplies and equipment (trays, china, silver and condiments) for service at the station areas. Advise supervisor of low inventory items and problems related to equipment, food quality, portions, etc. Perform receiving and inventory duties as specified by supervisor; stocks supplies as requested. Assist cooks and stewards during peak activity periods.  
Guy Fieri Food Servers
All shifts. Reliable transportation. 18yrs or older. 1 year experience.
Guy Fieri Kitchen Stewards
All shiftsreliable transportation18yrs or olderno experience needed
Kitchen Cleaner
JOB OVERVIEW: Clean and sanitize plateware, silverware, glassware, pots & pans, utensils, equipment, and work area in a timely manner.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives KEY DUTIES: ·         Set up work station as required to include filling dish machine, checking chemical levels and flatware, presoaking, and gathering required set-up equipment for appropriate work stations.  Replenish as needed for all shifts.  Rinse/scrape all dishes.  Operate dishwashing machine to manufacturer specifications and instructions.  Place clean dishes in assigned storage location. ·         Clean designated equipment, such as hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, kitchen cafeteria dump site/compactor area as assigned.  Use and dispose of kitchen substances (such as grease) and kitchen chemicals properly. ·         Check the working condition of equipment and machinery in accordance with specifications. Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. ·         Empty and clean trash cans when they become full; transport garbage containers from kitchen and work areas to dump sites; adhere to recycling regulations. ·         Set up and monitor the pot sink according to procedures. ·         Sweep and mop kitchen floor at the end of each meal period and after each spill. ·         Monitor chemicals and water temperature during shift.  Clean and organize associated work area and kitchen equipment according to procedures to maximize efficiency. ·         Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Catering, Banquets, Outlets, and Maintenance.  ·         May assist with other duties as assigned.   Qualifications and Requirements: Minimum: Basic reading, writing and math skills. This job requires ability to perform the following: ·         Carrying or lifting items weighing up to 75 pounds ·         Standing up and moving about the kitchen or other designated areas ·         Handling, objects, products, chemicals, cleaning supplies and utensils ·         Bending, stooping, kneeling Other: ·         Communicating with other people, following instructions. ·         Reading abilities are utilized often when reading chemical or machine labels or operating instructions. ·         Basic mathematical skills are used to mix chemical solutions. ·         May be required to work nights, weekends, and/or holidays. ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.  
Kitchen Dishwasher
JOB OVERVIEW: Clean and sanitize plateware, silverware, glassware, pots & pans, utensils, equipment, and work area in a timely manner.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives KEY DUTIES: ·         Set up work station as required to include filling dish machine, checking chemical levels and flatware, presoaking, and gathering required set-up equipment for appropriate work stations.  Replenish as needed for all shifts.  Rinse/scrape all dishes.  Operate dishwashing machine to manufacturer specifications and instructions.  Place clean dishes in assigned storage location. ·         Clean designated equipment, such as hoods, filters, steam tables, bus tables, carts, ovens and grills, sinks, refrigerator/freezers, service areas, walls, floors, kitchen cafeteria dump site/compactor area as assigned.  Use and dispose of kitchen substances (such as grease) and kitchen chemicals properly. ·         Check the working condition of equipment and machinery in accordance with specifications. Inform supervisor of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets. ·         Empty and clean trash cans when they become full; transport garbage containers from kitchen and work areas to dump sites; adhere to recycling regulations. ·         Set up and monitor the pot sink according to procedures. ·         Sweep and mop kitchen floor at the end of each meal period and after each spill. ·         Monitor chemicals and water temperature during shift.  Clean and organize associated work area and kitchen equipment according to procedures to maximize efficiency. ·         Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Catering, Banquets, Outlets, and Maintenance.  ·         May assist with other duties as assigned.   Qualifications and Requirements: Minimum: Basic reading, writing and math skills. This job requires ability to perform the following: ·         Carrying or lifting items weighing up to 75 pounds ·         Standing up and moving about the kitchen or other designated areas ·         Handling, objects, products, chemicals, cleaning supplies and utensils ·         Bending, stooping, kneeling Other: ·         Communicating with other people, following instructions. ·         Reading abilities are utilized often when reading chemical or machine labels or operating instructions. ·         Basic mathematical skills are used to mix chemical solutions. ·         May be required to work nights, weekends, and/or holidays. ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.  
Kitchen Steward
Clean and sanitize  plateware, silverware, glassware, pots & pans, utensils , equipment and work area in a timely manner; Carrying or lifting items weighing up to 75 pounds; Standing up and moving about the kitchen or other designated areas; Handling, objects, products, chemicals, cleaning supplies and utensils; Bending, stooping, kneeling; Varying shifts; Min. 18 yrs of age; HS Diploma-GED required.  Must be available from 6pm-2am.
Line Cook
JOB OVERVIEW: Prepare recipes, hot & cold food items and assist in all kitchen activities to ensure that guests receive high quality food items in a timely manner.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. KEY DUTIES: Responsible for the fast and clean servicing of all menu items to the restaurant service persons and is responsible for seeing that each order that is sent out is uniform. Controls food production to include: proper cooking methods; proper cooking times and temperatures; insures sanitation, handling and storage of prepared foods and leftovers.  Prepares for a rush period of work without getting behind. Prepare food items according to portion and quality standards specified in recipes; control food usage to minimize waste. Maintain a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis. Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Report all unsafe or malfunctioning equipment to supervisor. May maintain supplies and equipment (trays, china, silver and condiments) for service at the station areas. Advise supervisor of low inventory items and problems related to equipment, food quality, portions, etc. Perform receiving and inventory duties as specified by supervisor; stocks supplies as requested. Assist cooks and stewards during peak activity periods. Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services.  May assist with other duties as needed.   Qualifications and Requirements: Minimum: Basic reading, writing and math skills and six months of food preparation experience. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Standing up and moving about the kitchen Communicating with other people Handling food, objects, products and utensils Bending, stooping, kneeling   Other: Communication skills are utilized a significant amount of time when interacting with the other cooks, wait staff or supervisors. ·         Reading and writing abilities are utilized often when preparing meals from a recipe, when assisting in the scheduling of the kitchen staff, or when keeping track of inventory. ·         This person utilizes problem solving and reasoning abilities ·         Mathematical skills, including basic math, percentages, quantities, and variances are used frequently. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. May be required to work nights, weekends, and/or holidays.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.  
Main Kitchen Cook
  JOB OVERVIEW: Prepare recipes, hot & cold food items and assist in all kitchen activities to ensure that guests receive high quality food items in a timely manner.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. KEY DUTIES: Responsible for the fast and clean servicing of all menu items to the restaurant service persons and is responsible for seeing that each order that is sent out is uniform. Controls food production to include: proper cooking methods; proper cooking times and temperatures; insures sanitation, handling and storage of prepared foods and leftovers.  Prepares for a rush period of work without getting behind. Prepare food items according to portion and quality standards specified in recipes; control food usage to minimize waste. Maintain a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis. Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Report all unsafe or malfunctioning equipment to supervisor. May maintain supplies and equipment (trays, china, silver and condiments) for service at the station areas. Advise supervisor of low inventory items and problems related to equipment, food quality, portions, etc. Perform receiving and inventory duties as specified by supervisor; stocks supplies as requested. Assist cooks and stewards during peak activity periods. Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services.  May assist with other duties as needed.   Qualifications and Requirements: Minimum: Basic reading, writing and math skills and six months of food preparation experience. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Standing up and moving about the kitchen Communicating with other people Handling food, objects, products and utensils Bending, stooping, kneeling   Other: Communication skills are utilized a significant amount of time when interacting with the other cooks, wait staff or supervisors. Reading and writing abilities are utilized often when preparing meals from a recipe, when assisting in the scheduling of the kitchen staff, or when keeping track of inventory.This person utilizes problem solving and reasoning abilities Mathematical skills, including basic math, percentages, quantities, and variances are used frequently. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. May be required to work nights, weekends, and/or holidays.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods.Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.    
Manager/Executive Steward (Kitchen Sanitation)
Job Summary: Responsible for supervising the day-to-day operations of the stewarding department including total maintenance and sanitation in all food production service areas; Control storeroom orders and issue all china, silver and glass; Ensure all food and beverage outlets have sufficient equipment to perform adequately; All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. Essential Functions and Responsibilities: ·         Supervise day-to-day operations and assignments of the stewarding staff, communicate objectives and expectations, and assign/schedule work.  Communicate and enforce policies and procedures.  Recommend and initiate disciplinary or other staffing-related actions in accordance with company rules and policies.  Alert management of potentially serious issues.  ·         Manage the stewarding function in all kitchen areas to promote overall cleanliness, sanitation and compliance with state and local health regulations. Stewarding functions include setting up work stations, cleanliness and storage of dishes, filling dish machines, ensuring correct chemical levels, maintaining efficient traffic patterns in kitchen, etc. ·         Control and analyze cost, breakage, quality of support provided to banquets and other  areas, condition and cleanliness of equipment, and guest satisfaction.  ·         Assist the Food and Beverage Director and Executive Chef in setting stewarding goals, developing strategies, procedures and policies.  ·         Educate employees on current safety issues to ensure compliance with all health and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.  Schedule preventative maintenance and repairs as needed.  Ensure that equipment is prepared and operational for the following day’s work. ·         Determine the minimum and maximum stocks and control the par stocks of all materials and equipment.  Liaise with the Purchasing Department and suppliers regarding purchasing needs for the stewarding operation. ·         Conduct daily briefings as needed to obtain optimal results. ·         Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Marketing, Outlets, Maintenance, and Guest Services.  ·         May interact with outside contacts: o    Guests – to ensure their total satisfaction o    Suppliers – regarding orders and invoices ·         May conduct inventories as needed. ·         May assist with other duties as needed which may include but is not limited to providing assistance with food dish-up, completing set-up sheets, etc. ·         Attend all necessary training meetings. ·         Assist in other projects as directed. ·         Duties, responsibilities, requirements and expectations, pertaining to this job are subject to change as needed.  Hours are determined by 24-hour schedule.   Qualifications/Requirements: To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. ·         Must demonstrate leadership, fairness and sensibility to the customers and employees. ·         Must possess ability to instill a sense of pride and personal responsibility in subordinate employees.   Education/Experience: ·         Must be a minimum of 18 years of age or older upon employment. ·         High School diploma or equivalent is required. ·         Previous customer service experience required. ·         6 years in the field of food and beverage and minimum of 5 years of management experience. ·         Working knowledge and previous experience of Food Handling and sanitation procedures and processes required.  ·         Working knowledge of and chemical usage and storage and O.S.H.A. regulations ·         Current HACCP and ServSafe certification strongly preferred.  ·         BA/BS in F&B management or related field preferred.  ·         Must be able to evaluate statistical reports and other business reports. ·         Knowledge of all phases of food & beverage administration, cost control, and familiarity of all food & beverage services is required. ·         Excellent interpersonal, customer service, communication, coaching, team building and    problem solving.   Language Skills and Reasoning Ability: ·         Ability to write routine correspondence and to speak effectively to the public, employees and customers. ·         Must possess excellent communication skills. ·         Must have the ability to deal effectively and interact well with the customers and employees. ·         Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderately loud.  When on the casino floor, the noise levels increase to loud.  Must be able to work in an environment where smoking is permitted. ·         Must be able to stand, walk, and move through all areas of the casino. ·         Maintain physical stamina and proper mental attitude to work under pressure in a fast-faced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations.   Other: ·         Must be able to read, write, speak and understand English.  ·         Must be able to respond to visual and aural cues. ·         Work nights, weekend and holidays as required.   Employment is contingent upon a favorable outcome of a background investigation and drug screening.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.  
Multi Outlet Cook
JOB OVERVIEW: Prepare recipes, hot & cold food items and assist in all kitchen activities to ensure that guests receive high quality food items in a timely manner.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. KEY DUTIES: Responsible for the fast and clean servicing of all menu items to the restaurant service persons and is responsible for seeing that each order that is sent out is uniform. Controls food production to include: proper cooking methods; proper cooking times and temperatures; insures sanitation, handling and storage of prepared foods and leftovers.  Prepares for a rush period of work without getting behind. Prepare food items according to portion and quality standards specified in recipes; control food usage to minimize waste. Maintain a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis. Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Report all unsafe or malfunctioning equipment to supervisor. May maintain supplies and equipment (trays, china, silver and condiments) for service at the station areas. Advise supervisor of low inventory items and problems related to equipment, food quality, portions, etc. Perform receiving and inventory duties as specified by supervisor; stocks supplies as requested. Assist cooks and stewards during peak activity periods. Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services.  May assist with other duties as needed.   Qualifications and Requirements: Minimum: Basic reading, writing and math skills and six months of food preparation experience. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Standing up and moving about the kitchen Communicating with other people Handling food, objects, products and utensils Bending, stooping, kneeling   Other: Communication skills are utilized a significant amount of time when interacting with the other cooks, wait staff or supervisors. ·         Reading and writing abilities are utilized often when preparing meals from a recipe, when assisting in the scheduling of the kitchen staff, or when keeping track of inventory. ·         This person utilizes problem solving and reasoning abilities ·         Mathematical skills, including basic math, percentages, quantities, and variances are used frequently. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. May be required to work nights, weekends, and/or holidays.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.  
Pantry Coook
JOB OVERVIEW: Prepare recipes, cold food items and assist in all kitchen activities to ensure that guests receive high quality food items in a timely manner.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. KEY DUTIES: Prepare salads, sandwiches, cold food entrees and other prepared foods according to portion and quality standards specified in recipes; control food usage to minimize waste. Maintain a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis. Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Report all unsafe or malfunctioning equipment to supervisor. May maintain supplies and equipment (trays, china, silver and condiments) for service at the station areas. Advise supervisor of low inventory items and problems related to equipment, food quality, portions, etc. Perform receiving and inventory duties as specified by supervisor; stocks supplies as requested. Assist cooks and stewards during peak activity periods. Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services.  May assist with other duties as needed.   Qualifications and Requirements: Minimum: Basic reading, writing and math skills and six months of food preparation experience. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Standing up and moving about the kitchen Communicating with other people Handling food, objects, products and utensils Bending, stooping, kneeling   Other: Communication skills are utilized a significant amount of time when interacting with the other cooks, wait staff or supervisors. ·         Reading and writing abilities are utilized often when preparing meals from a recipe, when assisting in the scheduling of the kitchen staff, or when keeping track of inventory. ·         This person utilizes problem solving and reasoning abilities ·         Mathematical skills, including basic math, percentages, quantities, and variances are used frequently. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. May be required to work nights, weekends, and/or holidays.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.  
Pizza Cook
JOB OVERVIEW: Prepare recipes, hot & cold food items and assist in all kitchen activities to ensure that guests receive high quality food items in a timely manner.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. KEY DUTIES: Responsible for the fast and clean servicing of all menu items to the restaurant service persons and is responsible for seeing that each order that is sent out is uniform. Controls food production to include: proper cooking methods; proper cooking times and temperatures; insures sanitation, handling and storage of prepared foods and leftovers.  Prepares for a rush period of work without getting behind. Prepare food items according to portion and quality standards specified in recipes; control food usage to minimize waste. Maintain a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis. Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Report all unsafe or malfunctioning equipment to supervisor. May maintain supplies and equipment (trays, china, silver and condiments) for service at the station areas. Advise supervisor of low inventory items and problems related to equipment, food quality, portions, etc. Perform receiving and inventory duties as specified by supervisor; stocks supplies as requested. Assist cooks and stewards during peak activity periods. Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services.  May assist with other duties as needed.   Qualifications and Requirements: Minimum: Basic reading, writing and math skills and six months of food preparation experience. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Standing up and moving about the kitchen Communicating with other people Handling food, objects, products and utensils Bending, stooping, kneeling   Other: Communication skills are utilized a significant amount of time when interacting with the other cooks, wait staff or supervisors. ·         Reading and writing abilities are utilized often when preparing meals from a recipe, when assisting in the scheduling of the kitchen staff, or when keeping track of inventory. ·         This person utilizes problem solving and reasoning abilities ·         Mathematical skills, including basic math, percentages, quantities, and variances are used frequently. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. May be required to work nights, weekends, and/or holidays.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.  
Production Cook
JOB OVERVIEW: Prepare recipes, hot & cold food items and assist in all kitchen activities to ensure that guests receive high quality food items in a timely manner.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. KEY DUTIES: Responsible for the fast and clean servicing of all menu items to the restaurant service persons and is responsible for seeing that each order that is sent out is uniform. Controls food production to include: proper cooking methods; proper cooking times and temperatures; insures sanitation, handling and storage of prepared foods and leftovers.  Prepares for a rush period of work without getting behind. Prepare food items according to portion and quality standards specified in recipes; control food usage to minimize waste. Maintain a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis. Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Report all unsafe or malfunctioning equipment to supervisor. May maintain supplies and equipment (trays, china, silver and condiments) for service at the station areas. Advise supervisor of low inventory items and problems related to equipment, food quality, portions, etc. Perform receiving and inventory duties as specified by supervisor; stocks supplies as requested. Assist cooks and stewards during peak activity periods. Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services.  May assist with other duties as needed.   Qualifications and Requirements: Minimum: Basic reading, writing and math skills and six months of food preparation experience. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Standing up and moving about the kitchen Communicating with other people Handling food, objects, products and utensils Bending, stooping, kneeling   Other: Communication skills are utilized a significant amount of time when interacting with the other cooks, wait staff or supervisors. ·         Reading and writing abilities are utilized often when preparing meals from a recipe, when assisting in the scheduling of the kitchen staff, or when keeping track of inventory. ·         This person utilizes problem solving and reasoning abilities ·         Mathematical skills, including basic math, percentages, quantities, and variances are used frequently. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. May be required to work nights, weekends, and/or holidays.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.  
Saucier
JOB OVERVIEW: Prepare recipes, hot & cold food items and assist in all kitchen activities to ensure that guests receive high quality food items in a timely manner.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. KEY DUTIES: Responsible for the fast and clean servicing of all menu items to the restaurant service persons and is responsible for seeing that each order that is sent out is uniform. Controls food production to include: proper cooking methods; proper cooking times and temperatures; insures sanitation, handling and storage of prepared foods and leftovers.  Prepares for a rush period of work without getting behind. Prepare food items according to portion and quality standards specified in recipes; control food usage to minimize waste. Maintain a clean kitchen by cleaning all work surfaces used in food preparation on an ongoing basis. Maintain a clean, neat and well-organized work area, including but not limited to reach-ins, walk-ins and counters. Report all unsafe or malfunctioning equipment to supervisor. May maintain supplies and equipment (trays, china, silver and condiments) for service at the station areas. Advise supervisor of low inventory items and problems related to equipment, food quality, portions, etc. Perform receiving and inventory duties as specified by supervisor; stocks supplies as requested. Assist cooks and stewards during peak activity periods. Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Catering, Banquets, Outlets, Maintenance, and Guest Services.  May assist with other duties as needed.   Qualifications and Requirements: Minimum: Basic reading, writing and math skills and six months of food preparation experience. This job requires ability to perform the following: Carrying or lifting items weighing up to 50 pounds Standing up and moving about the kitchen Communicating with other people Handling food, objects, products and utensils Bending, stooping, kneeling   Other: Communication skills are utilized a significant amount of time when interacting with the other cooks, wait staff or supervisors. ·         Reading and writing abilities are utilized often when preparing meals from a recipe, when assisting in the scheduling of the kitchen staff, or when keeping track of inventory. ·         This person utilizes problem solving and reasoning abilities ·         Mathematical skills, including basic math, percentages, quantities, and variances are used frequently. Alcohol awareness certification and/or food service permit or valid health/food handler card as required by local or state government agency. May be required to work nights, weekends, and/or holidays.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. ·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods. ·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. ·         Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting.  
Seating Host-Gypsies Lounge
The Seating Host will responsible for hosting and seating all guests to shows and or other special events hosted at Mount Airy Casino Resort.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives.Essential Functions and Responsibilities: Welcome, host and seat all customers to assigned show and or special event.Answers questions/ inquiries and handles all guest requests.Practice good guest relations when encountering guests.Manual dexterity to put wrist bands on guests when/if necessary.Able to maintain composure during guests interactions. Able to control situations which may become confrontational with the guests.Able to identify intoxicated patrons.Must be a team player and cooperate with employees within the department as well as other departments. Presents a good image and professional bearing throughout the shift.Requires mathematical skills and writing ability.Addresses guests with a pleasant nature at all times.Acquire knowledge of the casino layout and the ability to give proper directions. Qualifications/Requirements: Ability to stand for long periods of time. Must possess excellent communication and customer service skills.Must be able to handle cash and make transactions.Must have basic mathematical writing skills to be able to make transactions. Manual dexterity to put wrist bands on guestsMust be able to work nights, weekends, and/or holidays. To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education/Experience:1.    Must be a minimum of 18 years of age or older upon employment.2.    High school diploma or its equivalency required.3.    Two years previous customer service experience preferred.4.    Knowledge of cash transactions.
Stewarding Shift Manager (Kitchen Sanitation)
Job Summary:Assist the Manager/Executive Steward in supervision of day-to-day operations of stewards’ department; Serve as Manager/Executive Steward in his/her absence; Responsible for total maintenance and sanitation in all food production service areas; Ensure all food and beverage outlets have sufficient equipment to perform adequately; All duties are to be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives.Essential Functions and Responsibilities:·         Assist in managing the stewarding function in all kitchen areas to promote overall cleanliness, sanitation and compliance with state and local health regulations. Stewarding functions include setting up work stations, cleanliness and storage of dishes, filling dish machines, ensuring correct chemical levels, maintaining efficient traffic patterns in kitchen, etc.·         Assist in controlling and analyzing cost, breakage, quality of support provided to banquets and other areas, condition and cleanliness of equipment, and guest satisfaction.  ·         Assist in educating employees on current safety issues to ensure compliance with all health and safety regulations. Inform management of hazardous situations, emergencies or threats to the security of guests, employees or hotel assets.  Schedule preventative maintenance and repairs as needed.  Ensure that equipment is prepared and operational for the following day’s work.·         Assist in determining the minimum and maximum stocks and control the par stocks of all materials and equipment.  Liaise with the Purchasing Department and suppliers regarding purchasing needs for the stewarding operation.·         Alert Director of Stewarding & Housekeeping of potentially serious issues.·         Promote teamwork and quality service through daily communication and coordination with other departments.  Key departmental contacts include Outlets, Maintenance, and Guest Services.  ·         May occasionally interact with outside contacts:o    Guests – to ensure their total satisfactiono    Suppliers – regarding orders and invoices·         May conduct inventories as needed.·         May assist with other duties as needed which may include but is not limited to providing assistance with food dish-up, completing set up sheets, etc.·         Attend all necessary training meetings.·         Assist in other projects as directed.·         Duties, responsibilities, requirements and expectations, pertaining to this job are subject to change as needed.  Hours are determined by 24-hour schedule. Qualifications/Requirements:To perform this job successfully, an individual must be able to perform each of the essential duties and responsibilities satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Minimum: High school diploma or equivalent and one year of experience in stewarding, kitchen maintenance, kitchen operations or similar, with some experience in a supervisory capacity.  Knowledge of food and beverage operation extremely helpful.This job requires ability to perform the following:·         Carrying or lifting items weighing up to 50 pounds·         Standing up and moving about the kitchen·         Handling food, objects, products and utensils·         Bending, stooping, kneelingOther:·         Communication skills are utilized a significant amount of time when interacting with others.·         Problem solving, reasoning, motivating, organizational and training abilities are used often.·         Reading and writing abilities are utilized when assisting in the scheduling of the stewarding staff, or when monitoring inventory.·         May be required to work nights, weekends, and/or holidays. Education/Experience:·         Must be a minimum of 18 years of age or older upon employment.·         High School diploma or equivalent is required.·         Previous customer service experience preferred.·         4years in the field of food and beverage.·         Minimum of 2 years of management experience.·         Must be able to evaluate statistical reports and other business reports.·         Knowledge of all phases of food & beverage administration, cost control, and familiarity of all food & beverage services is required.·         Excellent interpersonal, customer service, communication, coaching, team building and problem solving. Language Skills and Reasoning Ability:·         Ability to write routine correspondence and to speak effectively to the public, employees and customers.·         Must possess excellent communication skills.·         Must have the ability to deal effectively and interact well with the customers and employees.·         Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner. Physical Requirements and Work Environment:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  The noise level in the work environment is usually moderately loud.  When on the casino floor, the noise levels increase to loud.  Must be able to work in an environment where smoking is permitted.·         Must be able to stand, walk, and move through all areas of the casino.·         Maintain physical stamina and proper mental attitude to work under pressure in a fast-faced, casino environment and effectively deal with customers, management, employees, and members of the business community in all situations. Other:·         Must be able to read, write, speak and understand English.  Must be able to respond to visual and aural cues.·         Work nights, weekend and holidays as required.·         Employment is contingent upon a favorable outcome of a background investigation and drug screening. ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions.·         Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods.·         Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community. Adequate manual dexterity, including hand and wrist movement to operate office equipment and perform light lifting      

MARKETING
E-Commerce Coordinator-Gaming Experience Required
Position Overview:The E-commerce Coordinator serves as the point person for Mount Airy Casino Resort’s iGaming activity and implements its day-to-day iGaming efforts while providing the highest level of professional guest service to premium player casino guests.  All functions will be performed within the guidelines of the Mount Airy Casino Resort’s policies and procedures, Internal Control Standards and objectives. Essential Job Functions: Serves as the point person for all iGaming activities. Serves as the liaison to Interactive Gaming and Social Media Operators. Coordinates and manages communication and requests to and from Interactive Gaming and Social Media Operators. Monitors the commercial relationship and partnership with iGaming licensed brands. Assists with weekly, monthly or timely financial reports as pertained to IGaming Coordinates the promotion of licensed iGaming and sport gambling offering to Mount Airy Casino Resort’s patrons. Will assist on coordinating hotel/casino online activities. Coordinates posting and maintaining content updates to all social media profile pages including, but not limited to, Facebook, Twitter, YouTube, Foursquare, Flickr, etc. Analyzes campaigns and translates anecdotal or qualitative data into recommendations and plans for revising as it relates to iGaming, Play for fun and social media platforms. Monitors the maintenance of the company’s website and provides direction to Social Media Operator and/or Vendor. Meets attendance guidelines and adheres to regulatory, departmental and company policies. Assists with promotions, events and tournaments as needed. Responds to guest requests, questions, or problems in a timely manner. Attends special events as assigned. Keeps senior staff apprised of any problems or critical situations that arises. Complies and enforces all company policies, procedures, rules and regulations. Assists in other projects and handles job tasks as deemed appropriate. Attends meetings as necessary.  Essential Requirements: Must be able to perform each of the essential functions and responsibilities satisfactorily. Must be a minimum of 21 years of age or older upon employment. ·         Bachelor’s degree in Marketing, Advertising, Communications, Public Relations, or related field highly preferred. ·         Minimum of two years experience required, or a combination of education and experience. ·         Previous Casino, Hotel, hospitality or entertainment experience preferred.·         Must possess excellent organizational, communication, customer service and multitasking skills and the ability to crank out editorial and technical writing output. ·         Must have proficient computer skills including Microsoft Office, Excel and Internet Search Engines.   ·         Ability to communicate clearly and effectively both orally and in writing in the English Language.·         Ability to logically and independently plan, organize and complete work; initiative; well developed inter-personal skills; ability to set and achieve high standards of performance.·         Ability to express ideas or make recommendations concerning job related issues; learn specific job duties and complete detailed work assignments; maintain knowledge of basic concepts and techniques. Must possess outstanding customer service skills and the desire to provide our guests with an exceptional gaming experience. Must demonstrate a positive public image.   
Marketing Operations Stock Clerk-Part Time
The Marketing Operations Stock Clerk assists the Marketing Operations Department with unloading and stacking vaious promotional gifts for distribution prior to and during designated promotions as prescribed from Mt. Airy Casino Resort's specifications while following procedures and requirements;  keeps the staging area neat, clean and organized at all times.
Marketing Operations Supervisor
Position Overview: The Marketing Operations Supervisor, in conjunction with the Director of Marketing Operations, is responsible for the planning, operation and management of Player Club Card Services and Promotions, ensuring superior service to all guests and patrons of the Hotel/Casino.  The Marketing Operations Supervisor will assist the staff as necessary to facilitate the handling of guest interactions efficiently and professionally.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Essential Job Functions: Responsible for the planning, operation and management of Player Card Services and Promotions.Ability to issue guest complimentaries in accordance with the approved comp matrix including discretionary gaming/e-bonusPromotes positive guest, employee and public relations at all times.Responsible for the quality, consistency and presentation of all services delivered to guests.Develops, implements and enforces departmental policies, procedures and standards, including complimentary criteria guidelines.  Sets departmental goals, objectives and guidelines.Develops and implements training programs to encompass general information, Players Club programs and enrollment, complimentary criteria, system/PC software use, policies and procedures and service standards.Designs, develops and implements promotional offers through mass media and direct mail programs.  Strategize opportunities to increase incremental business through promotions with management.Coordinate advertising efforts within the scope of the Marketing plan as it relates to Promotions.Ensure adequate disbursement internal controls are in place to meet regulations and Income Audit standards.Maintain proper tracking and reporting of all promotions and bus marketing groups.Maintain and distribute monthly calendar of events.Maintain employee files, including attendance records.Coordinate with Finance Departments to ensure proper payment of authorized transactions in accordance to purchase orders, invoices and disbursement requests.Monitors all systems and applications for appropriateness and accuracy.Fosters good working relationships, coordinates efforts and communicates information with all related departments to ensure effective guest service and internal service.  Investigates and resolves all guest complaints and concerns.  Responds to all guests’ concerns, complaints or incidents in a timely and courteous manner.  Implements service recovery actions to remedy service failures.Effectively communicates all job/property related and pertinent information to superiors and subordinates.  Promptly communicates any concerns and issues to management.Prepares budgets and detailed financial reports.  Interviews, hires and schedules staff to maintain appropriate staffing levels according to budgeted allocations and business needs.Evaluates and addresses employee job performance, providing praise, motivation and counseling appropriately.Handles payroll processes and departmental expenses, adhering to budgets.Ensures timely and appropriate issuance of performance appraisals for all direct reports and subordinates.Maintains a clean, safe, hazard and harassment free work environment.Assists in other projects and handles job tasks as deemed appropriate.  Attends meetings as necessary.Meets attendance guidelines and adheres to regulatory, departmental and company policies.   Essential Requirements: Must be able to perform each of the essential functions and responsibilities satisfactorily.Must be a minimum 18 years of age or older upon employment.High School Diploma or equivalent required.One to two years of Marketing operations management and or promotions experience required or an equivalent combination of education and experience.  Casino experience preferred.Proficient computer/PC skills, including Microsoft Office.Strong knowledge of property management, reservations and player tracking systems preferred.Possesses excellent customer service, organizational, communication and multi-tasking skills.Strong interpersonal, motivational and leadership qualities.Flexible to work any scheduled shifts and/or days, including weekends and holidays.Ability to perform basic calculations and understand, analyze, interpret and communicate guest or operational data and information to achieve objectives.Must be able to be approved for and maintain a valid Pennsylvania Gaming Control Board Licnese.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods.Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.Adequate manual dexterity to operate office equipment and engage in light lifting.   Other Skills/Abilities: Must be able to handle exposure to areas where smoking is permitted.Must be able to speak, read, write and understand English.  Must have oral and aural acuity and ability to respond to cues.  

RESORT OPERATIONS
Guest Room Attendant-Part Time-Experience Pay
Responsible for the highest level of cleanliness of guest rooms, ensuring superior service to all patrons and guests of the Hotel/Casino; the Guest Room Attendant will conform to all Housekeeping standards; Promote positive guest, employee and public relations at all times; Responsible for the quality, consistency and presentation of all products and services delivered to guests; Replenishes supplies, maintains a clean cart which is fully and neatly stocks with linens and supplies; Service a minimum of 14 guest rooms during a shift;  Responsible for the security of assigned room keys; Must be a min. of  18 yrs. of age; HS Diploma/GED required; One (1) year Hospitality/Housekeeping exp. preferred; Possess excellent customer service and communication skills; Flexible to work any scheduled shifts and/or days, including weekends and holidays. 
Heavy Porter-NEW HIRING RATES
The Environmental Services (EVS) Heavy Porter is responsible for highest level cleanliness of all public and administrative areas, including the casino during the assigned shift, ensuring superior service to all patrons and guests of the Hotel-Casino.   All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Responsible for the heavy cleaning and servicing of public and administrative areas, spa-salon, restaurants rest rooms and casino area and other assigned areas according to established procedures and standards. Promotes positive guest, employee and public relations at all times. Responsible for the quality, consistency and presentation of all products and services. Responsible for the safe and effective handling of heavy duty cleaning equipment such as, but not limited to, shampooers, buffers, burnishers, carpet cleaners and other miscellaneous cleaning equipment. Responsible for the security, cleaning, maintenance and safe storage of all equipment used. Must be able to complete tasks with minimal direction. Must ensure the safe handling of all chemicals and equipment according to manufacturer’s instructions and OSHA regulations. Responsible for the safe and efficient restoration and maintenance of all flooring. Deliver supplies as assigned. Promptly reports any maintenance, equipment, property or guest service problems to supervision. Must ensure the proper posting of signage when necessary. Participates in daily inspections with supervision as necessary. Assists in other projects and handles job tasks as deemed appropriate.
Hotel Front Desk Agent-Full Time-NEW HIRING RATES
Position Overview: The Front Desk Agent is responsible for providing hospitality through greeting and welcoming guests and assisting guests in a friendly and courteous manner while performing check in and checkout processes, ensuring superior service to all guests and patrons of the Hotel/Casino.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Essential Job Functions: Greets and welcomes guests in a friendly, courteous manner, assigns rooms and is responsible for the accurate check in and checkout processes for hotel guests.Promotes positive guest, employee and public relations at all times.Responsible for the quality, consistency and presentation of all products and services delivered to guests.Issues room keys to guests, ensuring all assigned rooms are clean and vacant.  Communicates with Housekeeping / Property Operations to coordinate clean and vacant rooms or report any guest problems.  Routinely describes hotel and room amenities and provides directions.   Answers any guest inquiries appropriately; contacts others to obtain information when necessary.Maintains a cash bank and adheres to all revenue controls and procedures.    Processes folios, posts charges and collects payments due.  Reviews charges with guests. Receives cash, credit card and comps in payment.  Contacts a supervisor for assistance in handling any folio disputes.  Handles any pick up charges according to established policies and procedures.  Obtains appropriate approval to assist guests requesting discretionary complimentaries for pick up charges.Makes hotel reservations for FIT or transient guests when the hotel is at a selling status.Records pertinent guest comments onto reservation.  Reads and follows up on reservation comments.Works to resolve any guest concerns or issues in a courteous and efficient manner.  Communicates any job/service related incidents to supervision in a timely manner.  Provides written reports when necessary.Maintains knowledge of hotel, property, events and promotions to assist with guest inquiries.Ensures the timely delivery of all messages, mail and packages when necessary.Assists in other projects and handles job tasks as deemed appropriate.Attends meetings as necessary.Adheres to all policies, procedures and revenue controls.Meets attendance guidelines and adheres to regulatory, departmental and company policies.  Essential Requirements: Must be able to perform each of the essential functions and responsibilities satisfactorily.Must be a minimum 18 years of age or older upon employment.High School Diploma or equivalent required.Minimum one year Hospitality/Front Office experience preferred.  Casino/Front Desk  experience preferred.Proficient computer/PC skills, including Microsoft Office.Possesses excellent customer service, organizational, communication and multi-tasking skills.Strong interpersonal qualities.Flexible to work any scheduled shifts and/or days, including weekends and holidays.Ability to perform basic calculations and understand, analyze, interpret and communicate guest or operational data and information.Must be able to be approved for and maintain a valid Pennsylvania Gaming License, if necessary.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas.  Must be able to stand or sit for long periods.Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.Adequate manual dexterity to operate office equipment and engage in light lifting.   Other Skills/Abilities: Must be able to obtain and maintain a Gaming License as required by the Pennsylvania Gaming Control Board. Must be able to handle exposure to areas where smoking is permitted.Must be able to speak, read, write and understand English.  Must have oral and aural acuity and ability to respond to cues.  
Houseperson-Part Time
Responsible for the highest level of cleanliness of guest room floor areas and hotel areas as assigned, supports Guest Room Attendants by stocking supplies and equipment and handling all linen processes; Knowledge of OSHA standards and regulations; Operates heavy duty equipment including shampooers; Min. 18 yrs. of ag; HS Diploma-GED; One year Hospitality-Housekeeping exp. preferred; Flexible to work any scheduled shifts and/or days, including weekends and holidays.
HVAC/Refrigeration Mechanic-First Shift
     Position Overview: The Property Operations HVAC Maintenance Mechanic  is responsible for the overall general maintenance, replacement and repairs of all HVAC facility/property systems, ensuring superior service to all patrons and guests of the Hotel/Casino.   All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations.   Essential Job Functions: Responsible for the overall general maintenance, replacement and repairs of all HVAC facility/property systems.Responsible for completing regular assigned preventive maintenance jobs. Performs routine examination and inspection of the facility, property, utilities and equipment to ensure standards and safety specifications are met.Maintains inventory levels. Coordinates material ordering with office coordinator. Ensures security escort in restricted areas.Will assist tradesman as required to perform duties outside the General Maintenance area, i.e., plumbing, electrical, mechanical, painting, carpentry, etc. Strict adherence to policies, procedures, standards and safety regulations. Must have knowledge of and the ability to read and understand codes. Promotes positive guest, employee and public relations at all times.Responsible for the quality, consistency and presentation of all products and services delivered.Assists in other projects and handles job tasks as deemed appropriate.Attends meetings as necessary.Meets attendance guidelines and adheres to regulatory, departmental and company policies.   Essential Requirements: Must be able to perform each of the essential functions and responsibilities satisfactorily.Must be a minimum 18 years of age or older upon employment.High School Diploma or equivalent required.One to three years of certified HVAC system maintenance and/or engineering experience required.    Possesses excellent customer service skills.Strong interpersonal qualities.Flexible to work any scheduled shifts and/or days, including weekends and holidays.Must be able to be approved for and maintain a valid Pennsylvania Gaming License, if necessary. ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas.  Must be able to stand, sit    reach, bend, stoop or kneel for long periods.  Must be able to use ladders.Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.Adequate manual dexterity to operate office equipment and engage in lifting up to seventy-five (75) pounds.   Other Skills/Abilities: Must be able to handle exposure to areas where smoking is permitted.Must be able to work in all weather conditions.Must be able to handle exposure to chemicals.Must be able to speak, read, write and understand English.  Must have oral and aural acuity and ability to respond to cues.      Must have Refrigeration Experience 
Public Area Attendant-NEW HIRING RATES
The Environmental Services (EVS) Public Area Attendant is responsible for highest level cleanliness of all public and administrative areas, including the casino during the assigned shift, ensuring superior service to all patrons and guests of the Hotel/Casino.   All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Candidates must possess excellent customer service and communication skills.  One year of EVS cleaning experience preferred.
Valet Attendant
Position Overview: The Valet Attendant is responsible for the efficient and safe parking and retrieval of guests’ vehicles, ensuring superior service to all patrons and guests of the Hotel/Casino.  All duties are to be performed within the guidelines of the Mount Airy Casino Resort policies and procedures, Internal Control standards and Pennsylvania Gaming Control Board regulations. Essential Job Functions: Responsible for the efficient and safe parking and retrieval of guests’ vehicles in a courteous, safe and efficient manner.Promotes positive guest, employee and public relations at all times.Responsible for the quality, consistency and presentation of all products and services delivered to guests.Responsible for the initial greeting to our guests and ensures claim tickets are given to guests upon arrival and collected upon departure.Ensures adherence to scripted communication with guests.Ensures claim tickets are completed and accurate.  Gives completed tickets to Valet Dispatcher.Opens or holds vehicle doors for guests.Safely parks the vehicle in the designated area according to established procedures.Immediately reports and accidents/incidents and vehicle or area safety hazards to supervision.Assists with luggage and belongings as needed.Assists with vehicles with mechanical difficulties.Observes parking areas for security and any unauthorized personnel.Observes all speed limits and drives cautiously.Ensures stopping vehicle for camera system processes.Maintains knowledge of hotel, property, events and promotions to assist with guest inquiries.Attends meetings as necessary.Meets attendance guidelines and adheres to regulatory, departmental and company policies.   Essential Job Requirements: Must be able to perform each of the essential functions and responsibilities satisfactorily.Must be a minimum 18 years of age or older upon employment.High School Diploma or equivalent required.Must possess valid Pennsylvania Driver’s License and clean record for the past three years.One year valet parking/traffic controller experience preferred.Must be able to operate all manual and automatic transmission vehicles.Possesses excellent customer service skills.Strong interpersonal qualities.Flexible to work any scheduled shifts and/or days, including weekends and holidays.Ability to perform basic mathematical calculations.Must be able to be approved for and maintain a valid Pennsylvania Gaming License, if necessary.   ADA Requirements: The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job.  The work environment characteristics described are representative of those an employee encounters while performing the essentials functions of this job.  Reasonable accommodations may be made to enable individuals to perform the essential functions. Must be able to stand, walk and move through all property areas.  Must be able to stand, walk and run for long periods.Maintain physical stamina and proper mental state of mind to work under pressure in a fast paced environment and effectively deal with guests, management, employees and members of the business community.Adequate manual dexterity to operate office equipment and engage in lifting up to seventy-five (75) pounds.   Other Skills/Abilities: Must be able to obtain and maintain a non-gaming license as required by the PGCB.Must be able to handle exposure to areas where smoking is permitted.Must be able to handle exposure to vehicle exhaust and work in all weather conditions.Must be able to speak, read, write and understand English.  Must have oral and aural acuity and ability to respond to cues.  
Valet Dispatch-Part Time
Responsible for the accurate data entry from valet tickets, receiving and settlement of guest transactions and dispatching of valet tickets for retrieval of vehicles, ensuring superior service to all patrons and guests of the Hotel/Casino; Promotes positive guest, employee and public relations at all times; Must be a min. 18 yrs. of age or older; High School Diploma or equivalent required; Possess excellent customer service and cash handling skills, organizational skills a must; Flexible to work any scheduled shifts and/or days, including weekends and holidays; Must be able to be approved for and maintain a valid Non- Gaming License as required by the Pennsylvania Gaming Control Board.
Wardrobe Attendant-PT-Nights and Weekends Required
Wardrobe Attendant keeps employee uniforms in good condition; collects, launders, issues and mends employee uniforms.  Additionally, assist the seamstress-tailor and wardrobe manager in other tasks as needed. One to two years of related experience highly preferred and should possess knowledge of commonly-used concepts, practices, and procedures within a wardrobe function.     

SECURITY/SURVEILLANCE
SECURITY OFFICER-NEW HIRING RATES
VIP -  Must be a min. of 21 years old... Responsible for ensuring the safety of the Casino patrons, Hotel guests, employees of the Company and to protect the assets and property of the company; Ensures compliance with all Federal and State Laws and the Rules and regulations of the Pennsylvania Gaming Control Board; Responds immediately to all incidents, illegal activities or any other emergency situations; Continually monitors their assigned area for safety hazards that could endanger patrons, guests or employees. HS Diploma-GED required; Minimum one (1) year work experience.  Must be able to work nights, weekends and holidays as required with occasional travel; ; Must be approved for and maintain a PA Gaming License. 
Surveillance Agent-NEW HIRING RATES
Responsible for operating all surveillance computer equipment; Monitors all areas of the property and closely observes a target game, staff member or customer; Reports improper activity or disturbances to supervisor or security team for further investigation; Ensures compliance with gaming requirements set by state gaming authority and local law enforcement; Safeguards the assets of the organization; Assists the Surveillance Shift Manager in organizing routine random surveillances as required; Works closely with the Security Department to prevent the loss or damage of company assets; HS Diploma/GED required; Minimum two (2) years related experience preferred; Performs a variety of tasks as determined by the Surveillance Shift Manager; Minimum  21 years of age; Must maintain a valid PA Gaming License. Able to work nights, weekends and holidays as required.

SLOT OPERATIONS
Slot Technician
Responsible for performing all repairs, maintenance, moves, modifications, and installation of all slot equipment but not limited to, slot machines and slot system equipment; Adjusts and repairs machines, replacing worn or defective parts as needed; Conducts routine maintenance and servicing of slot machines and related components; Conducts daily inspections of machines and equipment; Set machine options on slot machines and programs progressive slot controllers; Install new slot related equipment; Must be able to install and repair the ACSC slot system; Duties, responsibilities, requirements and expectations pertaining to this job are subject to change as needed; Formal training in repair and maintenance of electronic equipment preferred; Prior experience as a slot technician a plus; Must be approved for and maintain a valid PA Gaming License; Able to work all shifts, including weekends and holidays.

TABLE GAME OPERATIONS
Experienced and or Certified Table Games Dealers
(Mt Airy has positions open for Dealers with experience and/or Dealers with Certified Training from an accredited gaming school. All serious applicants are welcome to apply.  The process will involve an interview and table game audition. These positions are "On Call-Part time." )Responsible for the protection and integrity of the  games being dealt; Conducts the games in accordance with MACR policies and procedures and regulations of PGCB; Handling player transactions and notifying Floor Supervisor or Pit Manager of any irregularities; Responsible for maintaining a professional, friendly and courteous atmosphere providing the guest with a pleasant gaming experience; Excellent customer service and communication skills required. One (1) year experience as a casino dealer within the last five (5) years and certified in two (2) core games (Craps, Blackjack, Roulette and/or Baccarat) required.  Must be able to obtain and maintain a gaming license from the PGCB. Please indicate core games certifications held under the Special Skills section.

 

312 Woodland Rd, Mount Pocono, Pennsylvania 18344
1-877-MTAIRY-1 (1-877-682-4791)